What are the key challenges and risks of IT continuity and availability management?
IT continuity and availability management are essential aspects of IT service management (ITSM) that ensure the reliability and resilience of IT services and systems. However, they also pose significant challenges and risks for IT organizations and businesses. In this article, we will explore what IT continuity and availability management are, why they are important, and what are some of the common issues and best practices to address them.