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What industry standards should you follow for test documentation and reporting?

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Test documentation and reporting are essential aspects of quality assurance, as they provide evidence of the testing process, results, and defects. However, different projects may have different requirements and expectations for how to document and report tests. Therefore, it is important to follow some industry standards that can help you create consistent, clear, and comprehensive test documents and reports. In this article, we will discuss some of the most common and widely used standards for test documentation and reporting, and how they can benefit your quality assurance efforts.

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Jorre van Munster

Test- & releasemanager bij Translink (via Polteq)

1 IEEE 829

IEEE 829 is a standard published by the Institute of Electrical and Electronics Engineers (IEEE) that defines a set of documents for software testing. These documents include test plan, test design specification, test case specification, test procedure specification, test item transmittal report, test log, test incident report, test summary report, and test environment report. Each document has a specific purpose, format, and content that describes the scope, approach, resources, schedule, criteria, and results of testing. IEEE 829 can help you establish a common language and structure for test documentation, and ensure that all the relevant information is captured and communicated.

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2 ISO/IEC/IEEE 29119

ISO/IEC/IEEE 29119 is a standard published by the International Organization for Standardization (ISO), the International Electrotechnical Commission (IEC), and the IEEE that provides a framework for software testing. It consists of five parts that cover test concepts and definitions, test processes, test documentation, test techniques, and test management. ISO/IEC/IEEE 29119 can help you adopt a consistent and comprehensive approach to software testing, and align your test documentation and reporting with the best practices and guidelines of the standard. It also supports various testing levels, types, and methods, and can be adapted to different contexts and environments.

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3 ISTQB Glossary

ISTQB Glossary is a document published by the International Software Testing Qualifications Board (ISTQB) that defines the terms and concepts used in software testing. It covers topics such as test design, test execution, test management, test automation, test tools, test measurement, test quality, and test evaluation. ISTQB Glossary can help you understand and use the common terminology and definitions of software testing, and avoid confusion and ambiguity in your test documentation and reporting. It also supports the ISTQB certification scheme, which is a widely recognized qualification for software testers.

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Jorre van Munster

Test- & releasemanager bij Translink (via Polteq)
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I would advice following a Training for ISTQB Tester. The ISTQB? Certified Tester Foundation Level (CTFL) training at Polteq is a comprehensive course that provides a solid foundation in software testing principles. It prepares participants for the ISTQB? Foundation exam with interactive sessions, practical examples, and practice exams. This training is beneficial for anyone involved in testing information systems, making it a valuable resource for both beginners and experienced testers.

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4 Test Report Template

A test report template is a document that provides a format and layout for presenting the results and outcomes of testing. It can be based on one of the standards mentioned above, or customized according to your project needs and preferences. A test report template can help you organize and summarize the key information and data of your testing activities, such as test objectives, test scope, test methods, test cases, test results, test defects, test coverage, test metrics, and test conclusions. A test report template can also help you communicate your testing findings and recommendations to your stakeholders, such as clients, managers, developers, and users.

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5 Test Documentation Tools

Test documentation tools are software applications that help you create, manage, and maintain your test documents and reports. They can offer various features and functions, such as test planning, test design, test execution, test tracking, test reporting, test analysis, test collaboration, and test integration. Test documentation tools can help you automate and streamline your test documentation and reporting process, and improve your efficiency and productivity. They can also help you store and access your test documents and reports in a centralized and secure location, and share and update them with your team and stakeholders.

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Jorre van Munster

Test- & releasemanager bij Translink (via Polteq)
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I agree, test documentation tools are vital for efficient testing. I’ve worked extensively with Atlassian Jira and MS DevOps Test Plans. Jira excels in issue tracking and project management, with customizable workflows and robust reporting capabilities enhancing transparency and traceability. MS DevOps Test Plans, on the other hand, provides a dedicated environment for managing test plans and suites. It promotes transparency by linking test cases directly to work items and supports traceability with its rich analytics capabilities. They both provide a comprehensive solution for test documentation.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Jorre van Munster

Test- & releasemanager bij Translink (via Polteq)
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When a support engineer receives a customer issue, they can create a ticket in Jira. This ticket can be assigned to a software tester who can then create a test case in Jira to reproduce the issue. Once the issue is identified, the tester can update the ticket with their findings. This allows the support engineer to keep the customer informed about the progress. Using Jira in this way promotes transparency, improves communication, and enhances traceability.

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What industry standards should you follow for test documentation and reporting?

1

2

3

4

5

6

1 IEEE 829

2 ISO/IEC/IEEE 29119

3 ISTQB Glossary

4 Test Report Template

5 Test Documentation Tools

6 Here’s what else to consider

Quality Assurance

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What industry standards should you follow for test documentation and reporting?

1

2

3

4

5

6

1 IEEE 829

2 ISO/IEC/IEEE 29119

3 ISTQB Glossary

4 Test Report Template

5 Test Documentation Tools

6 Here’s what else to consider

Quality Assurance

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