As a DevOps professional, you must have a solid understanding of the tools and technologies that enable continuous integration, continuous delivery, automation, monitoring, and collaboration. Be familiar with various programming languages, frameworks, platforms, and cloud services that are used in your domain. Be able to write, test, debug, and deploy code, as well as configure, manage, and troubleshoot servers, networks, and infrastructure. Additionally, you should be comfortable with using version control, containerization, orchestration, scripting, and security tools to ensure quality and security of your software.
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1. Cloud Services - Google Cloud, AWS, Microsoft Azure. 2. Virtualization & Containers - Kubernetes and Docker. 3. CI/CD Expertise - Jenkins, GitHub Actions, GitLab CI/CD, CodePipeline 4. Version Control Systems - Git, GitHub, GitLab 5. Infrastructure as Code - Terraform, CloudFormation, Azure Bicep. 6. Monitoring & Observability - Prometheus, Grafana, Cloudwatch, ELK, Datadog 7. Scripting Proficiency - Bash, PowerShell and Python 8. Web Servers - Apache and Nginx 9. Databases - MySQL and PostgreSQL 10. Networking - IP Addressing & Subnetting, Basic Network Troubleshooting Tools(Ping, Traceroute, netcat, etc), TCP/IP, DNS, DHCP, Routing.
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I am mentioning technical skills in a sequential order so DevOps enthusiasts can also follow these to improve their knowledge. 1. Start with Version Control System: Git 2. Infrastructure as Code: Terraform Preferred 3. CI/CD Pipeline: Jenkins or GitLab CI/CD Preferred. 4. Containerization: Understand Docker and Kubernetes. 5. Monitoring and Logging: Learn Prometheus, Grafana 6. Cloud Platforms: Gain expertise in AWS, Azure, or Google Cloud Platform. 7. Scripting and Automation: Learn Python, Shell Scripting, or other scripting languages. 8. Collaboration Tools: Understand tools like Jira, Confluence, etc. 9. Networking: Understand the Basics of Networking Concepts. 10. Security Fundamentals: Basic knowledge of security concepts and tools.
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Understanding the process of modern software delivery is important. Gone are the times when the code used to get into production once in six months. Now, code gets to production several times a day. Knowing tools like Docker, Kubernetes, Harness, Terraform, Helm, etc are important to survive in this industry.
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A successful DevOps professional needs strong collaboration, automation, and communication skills to bridge the gap between development and operations. Proficiency in coding, scripting, and infrastructure-as-code is crucial. Adaptability, problem-solving, and a deep understanding of the software development lifecycle are essential. Continuous integration/delivery (CI/CD) expertise, along with knowledge of containerization and orchestration tools like Docker and Kubernetes, are also vital for efficient deployment. Additionally, a DevOps professional must prioritize a culture of continuous improvement and possess a proactive mindset to ensure seamless development and operational workflows.
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This becomes easy to understand once you break it up into layers : Layer One "Operating Systems" : Be it Linux family of open-source Unix-like operating system or Windows, a DevOps engineer is suppose to know these distributions. Layer Two "Virtualization and Containerization" : You might end up spending a lot of time on this layer. Once you understand the core system components, Virtualization and Containerization becomes evidently clear. Layer Three "Cloud Computing" : On demand availability of system resources, data storage, computing power, user management and all that you read in Layer One is made available via a service in this Layer.
Technical skills alone are not enough to succeed in DevOps. You also need strong soft skills, such as communication, teamwork, problem-solving, and adaptability. You must communicate clearly and effectively with different stakeholders, such as developers, testers, operators, managers, and customers. Be able to collaborate and coordinate with your peers, share knowledge and feedback, and resolve conflicts constructively. Moreover, you should be able to identify and solve problems creatively, learn from failures, and embrace change and innovation.
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Communication: DevOps engineers need to be able to communicate effectively with both technical and non-technical audiences. Collaboration: DevOps engineers need to be able to collaborate effectively with other engineers, as well as with other stakeholders such as product managers, QA, and operations staff. They need to be able to work as part of a team, and they need to be able to resolve conflicts in a constructive way. Problem-solving: DevOps engineers need to be able to identify and solve problems quickly and efficiently. They need to be able to think outside the box and come up with creative solutions. Additional soft skills neededfor DevOps engineers: Adaptability Leadership Resilience Empathy Integrity Humility
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In DevOps, blending technical acumen with soft skills is key to success. Beyond technical expertise, effective communication, teamwork, problem-solving, and adaptability are essential. Clear communication with diverse stakeholders, collaborative coordination with peers, and constructive conflict resolution are crucial. Creativity in problem-solving, learning from failures, and embracing change and innovation are equally important. This balance between hard and soft skills ensures not just operational efficiency but also fosters a dynamic and resilient work environment.
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Essential soft skills for a successful DevOps professional are: Collaboration: Work closely with cross-functional teams to ensure smooth operations. Communication: Clearly convey ideas, updates, and issues across technical and non-technical teams. Problem-solving: Quickly identify and resolve issues under pressure. Adaptability: Be open to learning new tools, methods, and technologies as DevOps constantly evolves. Time Management: Balance tasks efficiently to meet deadlines and manage workflows. Attention to Detail: Ensure thoroughness in deployment and monitoring processes.
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Being able to communicate effectively, crisply with brevity and reducing any instances of misunderstanding helps resolve incidents faster. Presenting the work/implementation done to everyone and educating,mentoring people to become the best version of themselves is how you fully commit to the DevOps culture.
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Consider a scenario where a DevOps engineer needs to troubleshoot a production issue. They must effectively communicate with developers to understand the codebase and with operations teams to identify infrastructure issues. Additionally, they may need to interact with customer support to gather feedback on user experience. By possessing strong communication skills, the engineer can gather relevant information from various stakeholders, leading to quicker problem resolution and improved overall performance of the system.
Another important aspect of being a successful DevOps professional is having a good grasp of the business goals and values of your organization. You should be able to align your work with the customer needs and expectations, as well as the strategic vision and direction of your company. You should also be able to measure and demonstrate the value and impact of your DevOps efforts, using metrics and indicators that reflect the quality, performance, and reliability of your software. Furthermore, you should be able to prioritize and manage your tasks and projects, as well as optimize your resources and costs.
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Alignment with Business Goals: First and foremost, understand your company's mission and vision. Your DevOps efforts should be a direct contributor to achieving these objectives. Customer-Centric Approach: Know your customer! Tailoring your DevOps practices to meet customer needs is paramount. Happy customers equal a successful business. Strategic Vision: Be in sync with your company's long-term goals. Your DevOps roadmap should align with where the company aims to be in 3, 5, or 10 years. Metrics & KPIs: Numbers speak louder than words! Use metrics like deployment frequency, lead time, and error rates to quantify your DevOps impact. ROI Measurement: Can you prove that DevOps is worth the investment? Use ROI metrics.
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Essential business skills for a DevOps Engineer include: 1. Ability to articulate technical information to non-technical stakeholders. 2. Analytical skills to resolve complex issues efficiently. Project management: understanding project requirements and managing tasks effectively. 3. working in teams and fostering cooperation across departments. 4. Being flexible and responsive to changes in priorities or projects. 5. Identifying and mitigating potential risks in project implementation. 6. Focusing on delivering value and meeting customer needs.
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In addition to the mentioned factors, business skills are very important for a few other reasons: 1. Prioritization and Resource Allocation: No solution can be perfect at all times. There is always a scope for improvement and optimization. However, it is very important for a DevOps professional to understand and be able to evaluate the priority of tasks and solve problems that are crucial and most impactful. 2. Risk Management: DevOps involves having CI/CD pipelines, automation scripts and testing. Business skills enable DevOps practitioners to assess & manage risks associated with changes to infrastructure, ensuring that updates are rolled out smoothly - without disrupting critical business operations that are important to customers.
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Understanding the business side of DevOps means more than just coding. For instance, if a retail company aims to improve website performance, you align your DevOps practices to ensure fast, reliable, and secure online shopping experiences. By doing so, you contribute directly to customer satisfaction and revenue growth.
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Business Acumen: Understanding of business objectives, priorities, and key performance indicators (KPIs) to ensure that technical initiatives and decisions are aligned with organizational goals and contribute to business success. Customer Focus: A focus on understanding and meeting the needs of customers and end-users. DevOps engineers should prioritize delivering value to customers through reliable, scalable, and user-friendly software solutions. ROI Analysis: Ability to evaluate the return on investment (ROI) of technical initiatives and justify resource allocation based on cost-benefit analysis. This involves assessing the impact of DevOps practices on productivity, efficiency, quality, and revenue generation.
Finally, as a DevOps professional, you need to have a positive and proactive attitude towards DevOps culture and principles. You should be willing to adopt a mindset of continuous improvement, experimentation, and learning. You should also be open to feedback and criticism, as well as to new ideas and practices. Additionally, you should be respectful and supportive of your colleagues, as well as accountable and responsible for your actions. Above all, you should be passionate and enthusiastic about delivering value and quality to your customers.
DevOps is a challenging and rewarding field that requires a diverse and dynamic set of skills and competencies. By developing and enhancing these skills, you can become a more effective and valuable DevOps professional.
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In my experience, DevOps engineers are a Jack of all trades. They need to be familiar with all aspects of software and infrastructure. They also need to stay on top of learning new technologies since DevOps is quickly applied to bleeding edge technologies.
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DevOps is a culture and not a skill. It requires you to promote automation, take ownership and ensure that things get done. You need to be a jack of all trades, be able to collaborate with a diverse set of people across the company and be obsessed to deliver quality experience to the customers. You should be able to automate and get others to automate whatever comes in the way. Modernise application and processes wherever you find opportunity.
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Cultural skills in DevOps mean having an open mindset for learning and improvement, embracing feedback, supporting team members, and being accountable. For example, being open to new ideas and giving constructive feedback fosters a positive DevOps culture, leading to better collaboration and results.
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Teamwork: Ability to work collaboratively with developers, operations teams, QA engineers, product managers, and other stakeholders to achieve common goals. DevOps engineers should foster a culture of teamwork, trust, and mutual respect. Empathy: Empathy towards colleagues and end-users to understand their perspectives, needs, and challenges. DevOps engineers should empathize with team members from different backgrounds and roles, fostering a supportive and inclusive work environment Continuous Improvement: Commitment to continuous improvement and learning, both personally and as a team. DevOps engineers should embrace a growth mindset, seek feedback, and actively participate in retrospectives, post-mortems, and knowledge sharing sessions
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DevOps is more than just skills—it's a collaborative culture and process. DevOps engineers should prioritize automating tasks and taking ownership. Collaboration with multiple teams across the company is essential for successful DevOps practices. The mindset of a DevOps engineer is to automate, collaborate, and take ownership for successful outcomes.
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In the realm of DevOps, fostering a positive culture is paramount. Embrace team collaboration through apt tools, prioritize documentation, and champion knowledge sharing. Share accountability within the team and commit to continuous learning and upskilling. Be receptive to feedback and new ideas, supporting colleagues with respect. A proactive attitude toward continuous improvement and a passion for delivering quality to customers will make you a valuable DevOps professional.
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I’d like to add that Developers usually make best DevOps Engineers from experience. Not to say that people with operation skill don’t make good DevOps Engineers, I’ve seen them excel at it but those who code stood out.
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As a couple others have said and others have suggested, DevOps truly is a broad field. Two DevOps engineers more than likely have completely different days, someone at a small startup might be over the entire cloud the company uses while also maintaining their entire CI/CD pipeline. While another person at a larger company goes about their day to day focusing on a refining and augmenting a single tool to benefit the company. This highlights the importance to not get too narrowed in scope and always stay curious. Keep an eye out on what’s new in the space, don’t get complacent with a single tool and if your company uses a tool look at the tools competitors to compare pros and cons. Always maintain that hunger for knowledge and self growth.
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Essential skills for a successful DevOps professional include expertise in automation tools like Ansible and Terraform, proficiency in cloud platforms such as AWS or Azure, strong scripting and coding abilities with languages like Python or Bash, and excellent collaboration and communication skills. Moreover, they should possess a deep understanding of CI/CD pipelines, containerization technologies like Docker, and knowledge of monitoring and logging tools such as Prometheus and ELK stack.
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Conflict Resolution: Ability to navigate conflicts and disagreements constructively, seeking win-win solutions and maintaining positive relationships. DevOps engineers should be skilled in negotiation, diplomacy, and conflict resolution techniques to address differences of opinion or conflicting priorities effectively Feedback Culture: Encouragement of a feedback culture where giving and receiving feedback is normalized and valued. DevOps engineers should actively seek feedback from team members and stakeholders, as well as provide constructive feedback to help others improve Innovation and Experimentation: Promotion of a culture of innovation and experimentation, where team members are encouraged to explore new ideas, technologies.
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