What is ERP process governance?

ERP process governance refers to the set of policies, procedures, and controls that an organization establishes to manage and regulate its Enterprise Resource Planning (ERP) system. It involves defining how ERP software is used, configured, maintained, and improved within the organization. ERP process governance aims to ensure that the ERP system aligns with business goals, complies with regulations, and operates efficiently. It includes roles and responsibilities, change management, security measures, and continuous monitoring to optimize ERP performance and mitigate risks.

ERP process governance is like a guide, helping the company navigate through all the different parts of the ERP system. From what I’ve seen, it works best when it maintains a good balance between being strict and being flexible. The rules need to be strong enough to keep everything running smoothly and consistently, but also adaptable when the business needs shift. It’s more than just laying down the law; it’s about building a culture that’s always looking to do better and stay aligned with the company’s big-picture goals. The main goal of ERP process governance is to ensure that the company’s processes and goals are working together effectively, propelling the business to be as efficient and exceptional as possible.

ERP process governance is like having clear rules and a playbook for using a company’s software system, making sure everything runs smoothly and follows the plan. It helps in making better decisions by providing the right information at the right time, and it cuts down mistakes and confusion by making sure everyone knows their role and responsibilities. This setup also makes work processes more consistent and efficient across the company. With ERP process governance, a business can quickly adjust to changes while still keeping things in order and following necessary rules and standards.

Traceability is a best practice for ERP Governance. These projects can span many months and sometimes years. Project team turnover can happen. It is paramount to document when, how, and why decisions were made and by whom. Traceability doesn't end when the governance is documented. It continues and flows through to deliverables like ERP Selection, ERP Configuration, and ERP Customization. When an ERP Project is managed properly from end-to-end, the organization should emerge with end products that map all the way back to the beginning decisions, with a history of key pivots in between. This requires a system capable of linking robust requirements documentation, version control, and deliverables. Good ERP requires traceability.

Absolutely. From the initiation of business process flows, to requirements, to RICEF's, to Functional Design Documents, to unit test, system test, user acceptance testing and training. There should be a clear path on how requirements were defined, implemented and tested.

Use ERP user guidance tools to create in-app experiences to support your ERP users in the flow of work, ensuring your most important ERP processes are accurately followed. With digital adoption platforms, ERP admins and IT teams can create in-app content with a no-code editor, track ERP process completion, monitor workflow governance, identify and remove user friction, and more.