What are effective active listening techniques for volunteers who have experienced trauma?
As a volunteer, you may encounter people who have experienced trauma, such as abuse, violence, disaster, or loss. Trauma can affect how people communicate, cope, and trust others. Active listening is a skill that can help you support and empower trauma survivors by showing empathy, respect, and understanding. In this article, you will learn what active listening is, why it is important for volunteers, and what are some effective techniques and tools to practice it.