What does a caseworker do?
Caseworkers are professionals who help individuals, families, and groups cope with various challenges and problems in their lives. They may work in different settings, such as social services, health care, education, criminal justice, or community development. Caseworkers provide a range of services, such as assessment, counseling, advocacy, referral, coordination, and follow-up. In this article, we will explore what caseworkers do, how they differ from other types of social workers, what skills and qualifications they need, and what challenges and rewards they face.