What do you do if you're an IT Operations professional aiming for a leadership position?
As an IT Operations professional, you know that the path to leadership is not just about technical expertise but also about developing a range of soft skills and strategic thinking. To climb the ranks, you need to broaden your understanding of the business, cultivate a robust professional network, and demonstrate leadership qualities even before you have the title. It's about preparing to manage not just systems, but also people and projects, which requires a different set of competencies.