What do you do if you're faced with the most common interview questions for ERP positions?

2 How do you handle ERP change management?

This question is designed to evaluate your ability and approach to manage the changes that ERP systems bring to an organization, such as new processes, policies, roles, and expectations. To answer this question, you should demonstrate your understanding of the importance and benefits of ERP change management, as well as the challenges and risks involved. You should also explain how you would plan, communicate, execute, and monitor the ERP change management process, using specific examples or scenarios if possible. You should also show how you would involve and support the stakeholders, such as the management, the users, and the vendors, throughout the process.

3 What are some of the ERP best practices?

To answer this question, you should demonstrate your knowledge and application of ERP best practices that can help an organization optimize the performance and value of its ERP system. Aligning the ERP system with the business strategy and objectives, choosing the right ERP system and vendor for the organization's needs and budget, and conducting a thorough analysis and documentation of current and future business processes and requirements are all essential. Additionally, it is important to establish a clear and realistic scope, timeline, and budget for the ERP project. Forming a cross-functional and dedicated ERP project team and steering committee as well as providing adequate training and support for users and administrators is also necessary. Finally, testing and validating the ERP system before and after going live, as well as maintaining and updating the system regularly and securely are key elements.

4 How do you troubleshoot ERP issues?

This question is designed to evaluate your skill and method for troubleshooting and resolving the issues that may arise from using or managing an ERP system, such as errors, bugs, glitches, or failures. To answer this question, you should outline the steps you would take to troubleshoot ERP issues. This could include identifying and verifying the source and nature of the issue, analyzing and diagnosing the cause and impact of the issue, researching and finding possible solutions or workarounds for the issue, implementing and testing the solution or workaround for the issue, documenting and reporting the issue and the solution or workaround, and following up to ensure the issue is resolved and prevented.

5 How do you ensure ERP data quality?

This question is designed to check your awareness and practice of ensuring the quality and integrity of the data that is stored, processed, and exchanged by the ERP system. To answer this question, it is important to explain why ERP data quality is essential and how it affects the organization's operations, decisions, and performance. Furthermore, you should describe how you would ensure ERP data quality. This includes defining and enforcing data standards, rules, and policies; validating and cleaning the data before and after entering or importing it to the ERP system; monitoring and auditing the data regularly and systematically; correcting any data errors or anomalies; as well as protecting and backing up the data securely and frequently.

6 How do you customize or integrate ERP systems?

When responding to this question, it is necessary to demonstrate your understanding of the advantages and disadvantages of customizing or integrating ERP systems, as well as the criteria to consider before doing so. Additionally, you should explain how you would customize or integrate ERP systems. This includes identifying and prioritizing the customization or integration requirements and objectives, evaluating and selecting the customization or integration tools, methods, and partners, designing and developing the customization or integration solution, testing and deploying the customization or integration solution, and managing and maintaining the customization or integration solution.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?