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What do you do if you're faced with conflicting values as a Servant Leader?

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As a servant leader, you're often tasked with guiding your team through challenging situations, but what happens when you're faced with conflicting values? This dilemma can test the very principles of servant leadership, which emphasizes the growth and well-being of people and the communities to which they belong. It's a leadership philosophy that encourages leaders to serve others while achieving the goals of the organization. When values clash, navigating the troubled waters requires strategic thinking, empathy, and a deep understanding of your own core values as well as those of your team and organization.

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1 Reflect Deeply

When confronted with conflicting values, take a step back and reflect. Consider the core principles of servant leadership: listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people, and building community. Which of these principles are at stake? Reflect on how your personal values align with those of your organization and how they influence your decision-making process. This introspection is crucial for finding a path that stays true to your role as a servant leader while honoring the diverse values within your team.

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Sergio Luis Seloti Jr, PhD

Master program coordinator and lecturer at Rotterdam Business School. Kaospilot, researcher, consultant, entrepreneur, business designer, Jedi Master and Storyteller.
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It is quite common when some contextual/organizational values do not align with yours. It's important, then, to reflect and define which personal values are core and which ones are more flexible, or better: which ones, although not aligned, are also not harming the relationship. This process demands a lot of reflection and self-awareness.

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2 Seek Understanding

Understanding the root of the value conflict is essential. Engage in open dialogue with all parties involved to gain a comprehensive perspective. By actively listening and showing empathy, you foster an environment where team members feel valued and heard. This doesn't necessarily mean you will agree with every viewpoint, but it's important to acknowledge them. Through this process, you may uncover common ground or a deeper issue that needs addressing, which can guide you toward a resolution that respects the varied values at play.

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James Logan

Program Manager @ Dalhousie | Program Leadership | Compliance | Dynamic Business Strategist | Visionary Servant Leader | Results-Driven Project Manager | UBER Alum | Seeking New Opportunities
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When faced with conflicting values as a Servant Leader, seek to understand the root causes and perspectives underlying these conflicts. Engage in open and empathetic dialogue with all stakeholders to gain insight into their values, motivations, and concerns. Listen actively and respectfully to diverse viewpoints, acknowledging the validity of each perspective. Collaboratively explore potential solutions that honour the core values of Servant Leadership while addressing the concerns raised by conflicting values. By fostering understanding and seeking common ground, you can navigate conflicting values with integrity and promote harmony within your team and organization.

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3 Balance Interests

Balancing the interests of all stakeholders is a delicate task. As a servant leader, your goal is to achieve harmony without compromising the integrity of the organization or the individuals within it. This might involve finding creative solutions that accommodate differing values or prioritizing certain values over others when they align more closely with the organization's mission. Remember, your role is to serve the greater good while also ensuring that each voice is given consideration in the decision-making process.

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James Logan

Program Manager @ Dalhousie | Program Leadership | Compliance | Dynamic Business Strategist | Visionary Servant Leader | Results-Driven Project Manager | UBER Alum | Seeking New Opportunities
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When encountering conflicting values as a Servant Leader, it's crucial to balance the interests of all stakeholders involved. Start by acknowledging and respecting the diverse perspectives and values at play. Then, strive to find common ground and identify shared goals that align with the principles of Servant Leadership. Engage in open and transparent communication to address concerns and seek compromises that honour the values of integrity, empathy, and service to others. By prioritizing the greater good and fostering a collaborative approach, you can navigate conflicting values with integrity and lead your team toward positive outcomes.

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4 Act with Integrity

Once you've reflected, understood the conflict, and considered the interests involved, it's time to act with integrity. Make decisions that align with the servant leadership values and the best interests of your team and organization. Sometimes this means making tough choices that not everyone will agree with, but if done with transparency and respect, such decisions can maintain trust and respect within your team. Your actions should demonstrate a commitment to serving others while upholding the values you've identified as most critical.

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5 Communicate Decisively

Effective communication is key in navigating value conflicts. Clearly articulate the reasons behind your decisions and how they reflect both servant leadership principles and organizational values. Ensure that your team understands the rationale and how it affects them and the broader community. This openness not only helps in gaining buy-in but also reinforces the culture of trust and service that is central to servant leadership.

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6 Foster Adaptability

Finally, encourage adaptability within your team. Conflicting values often lead to change, and as a servant leader, it's important to support your team through this transition. Encourage a mindset that embraces challenges as opportunities for growth and learning. By promoting adaptability, you help build a resilient team that can thrive even when faced with difficult value-based decisions.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Abner Yegres Valenzuela

People {Centric} Servant Leader ?? Revenue SuperStar {??} ????? Gen AI+ Influential Marketing = Future ???? Real Business Relationships + 1x1 ????????= ????
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Lead with unwavering conviction towards a harmonious resolution. Your commitment to serving others with empathy and integrity will illuminate the path forward, inspiring those around you to rise above challenges and embrace the true essence of servant leadership.

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What do you do if you're faced with conflicting values as a Servant Leader?

1

2

3

4

5

6

7

1 Reflect Deeply

2 Seek Understanding

3 Balance Interests

4 Act with Integrity

5 Communicate Decisively

6 Foster Adaptability

7 Here’s what else to consider

Servant Leadership

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What do you do if you're faced with conflicting values as a Servant Leader?

1

2

3

4

5

6

7

1 Reflect Deeply

2 Seek Understanding

3 Balance Interests

4 Act with Integrity

5 Communicate Decisively

6 Foster Adaptability

7 Here’s what else to consider

Servant Leadership

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