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What do you do if you're a control engineer struggling with active listening skills?

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As a control engineer, your expertise lies in designing and managing systems that behave predictably under various conditions. However, even if you excel at complex calculations and system designs, you might find yourself at a disadvantage if active listening isn't one of your strengths. Active listening is crucial in your field for understanding project requirements, collaborating with team members, and ensuring safety protocols are followed. If you struggle with this skill, it's important to recognize the issue and take steps to improve, as it can significantly impact your effectiveness and the success of your projects.

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1 Acknowledge Issue

The first step to improving your active listening skills is acknowledging that there's room for growth. This can be tough, especially if you're used to excelling in technical areas. However, recognizing that active listening is just as important as any other skill in your engineering toolkit is essential. Once you accept that you need to improve, you can start to focus on how your conversations unfold. Pay attention to when you might be zoning out or formulating a response instead of fully engaging with the speaker. This self-awareness is the foundation for change.

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2 Seek Feedback

Improvement begins with understanding how others perceive your listening skills. Ask colleagues for honest feedback on how well you listen during discussions. It's important to approach this with an open mind and resist the urge to defend yourself. By understanding where you fall short, you can tailor your approach to active listening. This might involve better eye contact, not interrupting, or asking more clarifying questions. Feedback is a gift that can guide your efforts and help you make meaningful progress.

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3 Practice Mindfulness

Active listening requires a high level of concentration and the ability to be fully present in the moment. Practicing mindfulness can help you develop these abilities. Mindfulness involves paying full attention to the present moment without judgment. You can start with simple exercises, such as focused breathing or meditation, which train your mind to concentrate and reduce distractions. By becoming more mindful, you'll find it easier to stay engaged during conversations and absorb information more effectively.

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4 Enhance Knowledge

As a control engineer, your technical knowledge can actually aid in your active listening. The more you understand the context and details of your work, the easier it is to follow along and contribute to conversations meaningfully. Take time to brush up on areas where you might be less confident. This could involve studying new control engineering methods, technologies, or even soft skills that relate to communication. A strong knowledge base makes it easier to ask insightful questions and give thoughtful responses.

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Syed M. Belal

Global Director, OT/ICS Cybersecurity Strategy & Enablement at Hexagon ALI | Cybersecurity Strategy Expert | CISSP?, CISA?, CISM? | Speaker & Author | MBA, BScEE
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A deeper understanding of the technical aspects of the work enhances the ability to actively listen and engage in conversations effectively. Additionally, it encourages engineers to continuously improve their knowledge base by studying new methods, technologies, and communication skills related to control engineering. By doing so, engineers can ask insightful questions and provide thoughtful responses, contributing meaningfully to discussions. Overall, the comment underscores the importance of ongoing learning and development to excel in both technical and interpersonal aspects of control engineering.

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5 Implement Strategies

Once you've acknowledged the need for improvement and gathered feedback, it's time to implement active listening strategies. One effective technique is the "repeat-back" method, where you paraphrase what someone has said to ensure understanding. This not only shows that you are paying attention but also helps solidify the information in your memory. Additionally, make a conscious effort to eliminate distractions when someone is speaking to you, such as silencing your phone or closing your laptop.

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Syed M. Belal

Global Director, OT/ICS Cybersecurity Strategy & Enablement at Hexagon ALI | Cybersecurity Strategy Expert | CISSP?, CISA?, CISM? | Speaker & Author | MBA, BScEE
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This perspective emphasizes the implementation of active listening strategies following the acknowledgment of the need for improvement and gathering feedback. It suggests the "repeat-back" method as an effective technique, wherein individuals paraphrase what they've heard to ensure understanding. This not only demonstrates attentive listening but also reinforces retention of the information. Furthermore, it advises individuals to eliminate distractions consciously, such as silencing phones or closing laptops, to create an environment conducive to focused listening. By employing these strategies, individuals can enhance their listening skills and foster more meaningful interactions in both personal and professional settings.

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6 Continuous Improvement

Improving active listening is an ongoing process. Set specific, achievable goals for yourself, like actively listening during meetings without interrupting for a week or summarizing points made by colleagues after discussions. Regularly reflect on your progress and adjust your strategies as needed. Remember that becoming a better listener will not only enhance your performance as a control engineer but also improve your professional relationships and team dynamics.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if you're a control engineer struggling with active listening skills?

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1 Acknowledge Issue

2 Seek Feedback

3 Practice Mindfulness

4 Enhance Knowledge

5 Implement Strategies

6 Continuous Improvement

7 Here’s what else to consider

Control Engineering

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