What do you do if your Virtual Reality (VR) project is facing technical challenges?

In addressing VR project challenges at CXR.Agency, we take a comprehensive and agile approach. Our strategy involves a collaborative examination across disciplines, focusing on analytics and user feedback to pinpoint underlying causes. We engage with the XR community for shared insights and advocate for innovative problem-solving, including experimenting with new technologies. This method emphasizes a culture where obstacles are viewed as growth opportunities, aiming not just to solve immediate issues but to enhance our projects' resilience and innovation.

To assess technical issues in VR projects effectively, start by clearly defining the problem, including specific symptoms and conditions under which the issue arises. Attempt to reproduce the issue consistently, which is crucial for accurate diagnosis. Investigate common sources of errors, such as compatibility issues, outdated software, or incorrect configurations. Utilize diagnostic tools, error logs, and VR system documentation and finding solutions. Also, document your findings and the steps taken to isolate and address the problem, as this can guide future troubleshooting efforts and help others facing similar challenges. This methodical approach streamlines the process of identifying the root cause and implementing a viable solution.

At CXR.Agency, we emphasize the importance of keeping VR project software up-to-date to tackle technical challenges. Regular updates not only fix known bugs and improve compatibility but also introduce new features that enhance project quality. Our systematic update protocol helps prevent future issues, ensuring our VR experiences stay innovative and user-focused. Staying current with software versions is key to maintaining project performance and security.

I cannot overstate the importance of testing in VR development. It's the way you determine what problems you have, how to solve them, and if your solutions are working. Rapid prototyping and testing are crucial to solving technical problems in a VR project. Some things you may want to do are technically impossible or not worth the resources and testing can help you determine that quickly.

I guess it's important for a company to hire expertise, people with lost of experience are still rare, but those who can help you are worth every penny, they know the industry as no others, they know how to connect the right persons at the right moment and saves you time and resources to figure out a wheel again.. Learn from those who walk that road before!

These days the headsets and apps are quite well refined so the only issue would be with custom developed apps in those areas. For that you would need to go back to testing. Other more common issues I've seen more recently are in adding MDMs to headsets that are not native to them. Being flexible with your chosen MDM would be ideal, but IT departments don't always accept that. With good planning these issues would be identified early on, but unfortunately with VR implementations folks don't see to thing of the end goal of productisation in their organisation.