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What do you do if your team's negativity is affecting your mindset in team facilitation?

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As a team facilitator, it's crucial to maintain a positive mindset to effectively guide your team through challenges. However, when faced with a team that harbors a negative outlook, it can be tough to stay unaffected. Your role is not just to manage tasks, but to foster a constructive environment that can inspire change. It's a delicate balance between addressing concerns and steering the group towards a more positive and productive mindset. Understanding how to cope with and counteract the negativity of your team is essential for maintaining your own mental well-being and ensuring successful facilitation.

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Anjul Jain

Senior General Manager
Michael Hollenbeck,CFE, CFCI

Enterprise Fraud Manager @ Independent Financial | Certified Fraud Examiner
Douadi Wilson B. Meuhon

Digital Marketing and Social Media | Copywriter / Brand Content| Mondoblogger | Gold Prize 2016, 2018, 2022 World…

1 Acknowledge Feelings

When you notice a wave of negativity impacting your team, the first step is to acknowledge these feelings openly. By validating your team's concerns, you create a safe space for expression, which can prevent frustration from festering. It's important to listen actively and empathize without immediately trying to fix the issue. This approach shows that you respect their perspective, which is critical for building trust. Once the team feels heard, they are more likely to be receptive to exploring solutions and shifting their mindset.

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Douadi Wilson B. Meuhon

Digital Marketing and Social Media | Copywriter / Brand Content| Mondoblogger | Gold Prize 2016, 2018, 2022 World Cultural Dance Festival South Korea | Mind Education Expert and Speaker
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En tant qu'animateur d'équipe, je prends du recul face à la négativité pour préserver mon état d'esprit. J'écoute attentivement les membres de l'équipe et reformule leurs propos pour identifier les causes de la négativité. Je propose ensuite des solutions concrètes et encourage la communication positive. Mon objectif : maintenir un climat de travail serein et motivant pour tous.

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Ihssane O.
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Plan d'action :Reconna?tre ouvertement les sentiments de l'équipe.Valider les préoccupations pour créer un espace d'expression s?r.écouter activement et montrer de l'empathie.Ne pas chercher immédiatement à résoudre le problème.Favoriser l'exploration de solutions.Encourager un état d'esprit positif et la confiance.Suivre et évaluer régulièrement la situation.

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Nevada Lane, MSOD, CTPC

Facilitator and Leadership Coach @ Lane Change Consulting | Team Effectiveness | Visual Strategist
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Beyond acknowledging the team's feelings (which is crucial), it's important to pause and acknowledge and accept our own feelings so we can manage our own reactivity to negativity. I know that when teams are negative, my tendency is to feel frustration (especially if they veer into blaming) and then be a cheerleader. Being a cheerleader may be helpful but there may be other things the team needs to move forward. If we don't because conscious of our own patterns, we won't be able to make a mindful move with the team.

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Scott Astle

Advisor, Agency Business Development, AO Globe Life
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When faced with negativity in my team, I believe the initial step is acknowledging these feelings openly. This isn't just about saying I understand, but truly listening and empathizing with their concerns. By doing so, I aim to create an environment where team members feel safe to express themselves without fear of dismissal. This approach fosters trust and respect, essential foundations for any successful team. Active listening demonstrates my commitment to their well-being, making it clearer that I value their input. Once we've established this mutual respect and understanding, we're in a much better position to collectively explore solutions, encouraging a shift towards a more positive and productive mindset.

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2 Set Boundaries

While it's important to be empathetic, you also need to set clear boundaries to protect your own mindset. This means distinguishing between supporting your team and getting pulled into a cycle of negativity. Establish rules for constructive communication and discourage persistent negative talk that doesn't lead to solutions. Encourage your team to focus on what can be controlled or changed, rather than dwelling on what cannot. By doing so, you help create a more positive environment and safeguard your own mental space.

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3 Reframe Thoughts

Refocusing the team's negative thoughts into a positive framework can be transformative. Teach them the art of reframing by identifying negative patterns and consciously choosing a more optimistic viewpoint. For instance, instead of saying "This will never work," encourage statements like "Let's find a way to overcome this challenge." This subtle shift in language can have a powerful impact on the group's collective mindset and can help you maintain a facilitative stance that is solution-oriented.

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4 Lead by Example

Your behavior sets the tone for the team, so it's vital to lead by example. Demonstrate resilience and adaptability in the face of negativity by maintaining a positive attitude and showing confidence in the team's capabilities. This doesn't mean ignoring problems, but rather approaching them with a can-do attitude that inspires others. Your positive energy can be contagious, helping to lift the team out of a negative spiral and reinforcing your role as a steadying force within the group.

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Michael Hollenbeck,CFE, CFCI

Enterprise Fraud Manager @ Independent Financial | Certified Fraud Examiner
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Transparency. That is one of my biggest things. If I am always positive about change the team thinks I am a cheerleader and a follower. I express my concerns and negativity but also tell them how we (as a team) will address the issue and move forward. We have all heard it and say it-from the top down. If I as a leader have a bad attitude and express negativity so will my team members. I as leader show them I am not happy but overcome they will follow-hopefully :)

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Ihssane O.
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Montrez l'exemple à votre équipe en adoptant une attitude positive et résiliente face à la négativité. Soyez confiant dans les capacités de l'équipe et abordez les problèmes avec optimisme. Votre énergie positive peut contagieuse et aider à sortir l'équipe d'une spirale négative. Soyez une force stabilisatrice en maintenant une attitude constructive et encourageante.

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5 Encourage Teamwork

Fostering a spirit of collaboration can help combat negativity by promoting a sense of unity and shared purpose. Encourage your team to support each other, highlighting each member's strengths and contributions. Team-building activities can also be effective in breaking down barriers and improving morale. By emphasizing teamwork, you not only enhance the group's performance but also create a buffer against individual negativity that could otherwise influence your mindset.

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Ihssane O.
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Favoriser un esprit de collaboration peut contrer la négativité en créant un sentiment d'unité. Encouragez l'équipe à se soutenir mutuellement en mettant en valeur les forces de chacun. Les activités de renforcement d'équipe éliminent les obstacles et améliorent le moral. En mettant l'accent sur le travail d'équipe, vous boostez les performances du groupe et créez un bouclier contre la négativité individuelle.

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6 Seek Support

Lastly, don't underestimate the value of seeking support for yourself. Facilitating a team can be isolating, especially when dealing with negativity. Reach out to peers or mentors who understand the challenges of team facilitation. They can offer perspective, advice, or simply a listening ear. Remember, maintaining your own well-being is crucial for being an effective facilitator, so don't hesitate to lean on others when needed.

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Ihssane O.
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Ne négligez pas l'importance de chercher du soutien pour vous-même. Animer une équipe peut être isolant, surtout face à la négativité. Parlez à des pairs ou à des mentors qui comprennent les défis de l'animation d'équipe. Ils offrent un point de vue, des conseils ou une oreille attentive. Prendre soin de votre bien-être est crucial pour être un facilitateur efficace, donc n'hésitez pas à vous appuyer sur les autres au besoin.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Anjul Jain

Senior General Manager
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Resilience and adaptability amidst negativity involve staying positive and confident in the team's abilities while addressing challenges head-on. It's about acknowledging issues without dwelling on them, and instead, focusing on finding solutions with a can-do attitude. By radiating positivity, you inspire others and help them rise above negativity. Your optimistic energy becomes infectious, fostering a supportive environment and reinforcing your role as a stabilizing influence within the team.

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What do you do if your team's negativity is affecting your mindset in team facilitation?

1

2

3

4

5

6

7

1 Acknowledge Feelings

2 Set Boundaries

3 Reframe Thoughts

4 Lead by Example

5 Encourage Teamwork

6 Seek Support

7 Here’s what else to consider

Team Facilitation

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What do you do if your team's negativity is affecting your mindset in team facilitation?

1

2

3

4

5

6

7

1 Acknowledge Feelings

2 Set Boundaries

3 Reframe Thoughts

4 Lead by Example

5 Encourage Teamwork

6 Seek Support

7 Here’s what else to consider

Team Facilitation

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