What do you do if your team of educational technology professionals lacks emotional intelligence?

1 Assess your team's EI

The first step is to assess your team's current level of EI, both individually and collectively. You can use various tools and methods, such as surveys, quizzes, feedback sessions, or self-reflection, to measure your team's EI skills, such as self-awareness, self-regulation, motivation, empathy, and social skills. You can also observe how your team members interact with each other and with external partners, and identify their strengths and weaknesses in EI. By assessing your team's EI, you can gain a better understanding of your team's dynamics, challenges, and potential.

3 Foster a positive culture

The third step is to foster a positive culture in your EdTech team, which can support and reinforce your team's EI. You can create a positive culture by setting clear and shared expectations, values, and norms for your team, such as respect, trust, honesty, and accountability. You can also promote a positive culture by encouraging and rewarding your team's EI behaviors, such as expressing appreciation, giving constructive feedback, showing empathy, and resolving conflicts. You can also model a positive culture by demonstrating your own EI skills and attitudes. By fostering a positive culture, you can create a conducive environment for your team's EI growth.

4 Seek external support

The fourth step is to seek external support for your EdTech team's EI improvement, which can provide you with additional resources and perspectives. You can seek external support from various sources, such as other EdTech teams, experts, consultants, or mentors, who can offer you advice, guidance, or feedback on your team's EI. You can also seek external support from your EdTech stakeholders, such as educators, learners, developers, or researchers, who can share their insights, experiences, or needs with your team. By seeking external support, you can enrich your team's EI knowledge and skills.

5 Monitor and evaluate your team's EI

The fifth step is to monitor and evaluate your team's EI progress and impact, which can help you track and improve your team's EI performance. You can use various indicators and measures, such as surveys, quizzes, feedback sessions, or self-reflection, to assess your team's EI improvement, such as increased self-awareness, self-regulation, motivation, empathy, and social skills. You can also use various indicators and measures, such as metrics, outcomes, or testimonials, to evaluate your team's EI impact, such as enhanced communication, collaboration, creativity, or problem-solving. By monitoring and evaluating your team's EI, you can celebrate your team's achievements and identify your team's areas for improvement.