What do you do if your staffing services partnerships aren't yielding the desired results?

1 Evaluate your expectations

The first step is to assess whether your expectations are realistic and aligned with the staffing services you are using. For example, are you looking for specialized skills, flexible schedules, or long-term commitments? Do you have a clear and detailed job description, a competitive salary range, and a smooth hiring process? Are you communicating your needs and feedback regularly and respectfully with your staffing partner? If you answer no to any of these questions, you may need to adjust your expectations or find a different staffing service that can meet them.

2 Review your contract

The second step is to review your contract with the staffing service and make sure you understand the terms and conditions, the scope of services, and the fees and charges. You may also want to check the quality and validity of the guarantees, warranties, and insurance policies that the staffing service provides. If you find any discrepancies, errors, or ambiguities, you should raise them with your staffing partner and negotiate a resolution. You may also consider renegotiating or terminating the contract if it is not working for you.

3 Explore other options

The third step is to explore other options for finding and hiring talent, either as a supplement or an alternative to your current staffing service. You may want to leverage your own network, referrals, or social media to reach out to potential candidates. You may also want to research and compare other staffing services that offer different models, niches, or advantages. For example, you may find a staffing service that specializes in your industry, offers a pay-per-hire or pay-per-performance fee structure, or has a larger or more diverse talent pool.

4 Seek feedback and advice

The fourth step is to seek feedback and advice from your peers, mentors, or experts who have experience with staffing services. You may learn from their successes and failures, their best practices and tips, and their recommendations and warnings. You may also benefit from their insights and perspectives on the staffing market, the talent trends, and the legal and ethical issues. You may find feedback and advice through online forums, blogs, podcasts, webinars, or events related to staffing services and entrepreneurship.

5 Monitor and measure your results

The fifth step is to monitor and measure your results and evaluate the impact of your staffing services partnerships on your business goals and performance. You may want to use key performance indicators (KPIs) such as time-to-hire, cost-per-hire, retention rate, productivity, quality, customer satisfaction, or revenue. You may also want to collect feedback from your employees, customers, and stakeholders on the quality and fit of the talent you hired through staffing services. You may use tools such as surveys, interviews, reviews, or analytics to gather and analyze data.

6 Improve your relationship

The sixth step is to improve your relationship with your staffing partner and foster a long-term and mutually beneficial partnership. You may want to express your appreciation, recognition, and loyalty to your staffing partner and reward them for their good work. You may also want to communicate your challenges, concerns, and suggestions to your staffing partner and listen to their feedback and advice. You may also want to collaborate with your staffing partner on solving problems, creating solutions, and innovating processes.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?