What do you do if your sales team is spread across different time zones?

1 common communication channel, 1 time for a meeting which is not too late or early for all timezones 1 common language - English 1 prize for best performer

If you are selling to different countries with different time zone then you might have to consider to have at least 1 AE and 1 SDR per time zone. This way you can always be selling. But if you are aiming to the same region or country but with a scattered team, then you should unify the working hours or divide it in just in morning and late shift.

1. Begin by identifying the working hours for each team member and pinpointing periods of overlap. 2. Ensure meetings do not interrupt workflow by planning them at the beginning or end of shifts, or during break times if scheduled mid-shift. This approach helps to avoid any inconvenient interruptions. 3. Use clear and concise language that is easily understood by all nationalities to prevent confusion and minimize the need for repetition. 4. Limit the discussion to 3 to 4 key elements per meeting to facilitate better understanding and effective outcomes.

Establish Clear Communication Channels Implement Flexible Work Hours and Establish core hours for overlap. Allow local autonomy Utilize Effective Technology Employ project management tools and Ensure robust CRM systems Develop and Share Documentation and Processes Create and share SOPs Provide round-the-clock service Conduct Regular Training and Development Schedule webinars and online training Promote continuous learning Foster a Collaborative Culture Organize virtual team-building activities Recognize and reward achievements Monitor Performance and Provide Feedback Conduct regular performance reviews Set and track clear KPIs Respect cultural differences and holidays Foster an inclusive environment

Below are some communication tools that can be used, for me personally i knew some of them in a near timing: Messaging and Collaboration Platforms: Slack, Microsoft Teams Email Clients: Outlook, Gmail Video Conferencing Tools: Zoom, Google Meet Project Management Tools: Asana, Trello Document Sharing and Collaboration: Google Drive, Microsoft OneDrive Time Zone Coordination Tools: World Time Buddy, Google Calendar Knowledge Management Systems: Confluence, Notion Internal Communication Platforms: Yammer, Chatter (Salesforce)

A Proper Handover saves time, effort, boost motivation, enhance team work, and most importantly save sales, and the manager's role includes teaching and guiding his team in having a healthy handover process.

Virtual presence is key for scattered teams to work. I suggest you to use a chatting platform like Slack or Discord. Also, set weekly 1 hour meetings to review the work of the week and daily 10 minutes meeting to quickly update on important and critical tasks.

Schedule a weekly meeting in a time comfortable for the whole team, in order to get updates on cases or in case there are questions. If you are using Slack as an internal communication platform, you can set an automated template/reminder for your team, to write down a brief report of their day or cases. Sometimes a leader has to go the extra mile and show support to his team that is in another time-zone. You can stay late once per month and communicate with your team to see if they need any help, or have any questions. Record any trainings you might have in your time-zone and share with your team that cannot join, answer any questions they might have after watching. Be positive and supportive, your team is your reflection as a leader.