Communication is vital for any team, but especially for remote ones. Without regular and effective interaction, remote team members can feel isolated, confused, and demotivated. How can you prevent these issues and foster a strong communication culture in your remote team? Here are some tips to help you.
Not all communication tools are created equal. Some are better suited for different purposes, such as video conferencing, instant messaging, file sharing, or project management. You need to select the tools that match your team's needs, preferences, and expectations. For example, if your team values quick and informal communication, you might want to use a tool like Slack or Teams. If your team needs more structured and formal communication, you might want to use a tool like Zoom or Google Meet. Make sure you provide clear guidelines on how and when to use each tool, and train your team members on how to use them effectively.
Not all humans are created equal either! "Choosing" implies right over wrong. We're complex sentient beings that have an infinite array of inner workings and preferences. What we can do, is experiment with tools, remain curious to the possibilities for different ways of connection, use a variety in different settings. Being aware of our own communication bias is also essential, otherwise we become the 'choosers' and reside in judgement of others, rather than enablers of inclusion.
Para mejorar la comunicación en un equipo remoto: Elige herramientas adecuadas como Slack o Zoom. Establece horarios regulares para reuniones virtuales. Fomenta retroalimentación y colaboración usando Google Docs. Genera confianza con actividades sociales virtuales. Adáptate según necesidades y mejora constantemente. Prioriza transparencia, claridad y empatía para un ambiente positivo y productivo.
Nem todas pessoas trabalham bem com todas ferramentas, entenda qual o melhor formato de comunica??o dentre as op??es oficias da empresa. Estipule quais ser?o os formatos oficias do time e entenda como cada individuo trabalha melhor
Ensuring everyone has access to a good camera and microphone/head set can help too. Explaining that when people have their cameras on it improves connection and encouraging people to have their camera on when possible. Here leading by example can help.
Communication is not something that happens randomly or sporadically. It needs to be planned and scheduled, especially for remote teams. You need to establish a communication rhythm that ensures regular and consistent interaction among your team members. For example, you might want to have a daily stand-up meeting, a weekly team meeting, a monthly one-on-one meeting, and a quarterly review meeting. You also need to consider the time zones, availability, and preferences of your team members, and find a balance between synchronous and asynchronous communication. Make sure you communicate the purpose, agenda, and outcomes of each meeting, and respect the time and attention of your team members.
I agree about the rhythm part.. It's important to also realize that as much as your availability is important, a manager should check and consider best time for remote team member to have meetings or chats. Remote employees may often have their personal commitments/ challenges at home e.g. picking kid from school or taking elders to walk which are more specific times and if we can establish our communication timings at their preferred slots, where possible, it helps a lot in enhancing the communication channels and gain their trust.
Tenha sempre a comunica??o mais objetiva possivel com o time. Reuni?es n?o devem ocupar muito tempo de um time online, elas devem ter um propósito e a lideran?a ou a pessoa conduzindo a reuni?o deve manter o foco do time no propósito da reuni?o, qualquer coisa extra deve ser discutida em outro forum e no tipo de comunica??o mais adequado para cada quest?o. Fa?a uso de alinhamentos assíncronos e principalmente de acompanhamentos de task assíncronos. Comunica??o n?o é somente reuni?o e email, mas também atualiza??o de ferramentas e entrega de tarefas.
Communication is not only about sharing information, but also about exchanging feedback and collaborating on solutions. You need to encourage your team members to give and receive constructive feedback, and to seek and offer help when needed. You also need to create opportunities for your team members to collaborate on projects, tasks, or challenges, and to share their ideas, opinions, and insights. You can use tools like Google Docs, Miro, or Trello to facilitate collaboration and co-creation. You can also use tools like SurveyMonkey, Mentimeter, or Kahoot to collect feedback and input from your team members.
Estabele?a periodicidade para feedback individual dos colaboradores e também feedback de processos de trabalho com todo o time. Fazer uso de cerim?nias como a Retro para ter feedback da equipe de como foi a semana ou a quinzena ou o mês (dependendo das praticas do time), usar o Refinamento como forma de estabelecer bem as tarefas como time e os passos e tempos necessários para uma entrega ajudam a deixar os times mais alinhados e próximos.
El Feedback consciente debe existir siempre en todo equipo, y mas aún en los equipos remotos. Tomar nota de este detalle es fundamental para que las conversaciones no sean solo un acto de presencia sino que se las pueda seguir en el tiempo y trabajar sobre los puntos débiles o las fortalezas detectadas y puestas de manifiesto.
Communication is not only about work, but also about relationships. You need to build trust and rapport among your team members, and to create a sense of belonging and camaraderie. You can do this by showing genuine interest and care for your team members, and by acknowledging their achievements and contributions. You can also do this by creating space and time for social and informal communication, such as virtual coffee breaks, happy hours, or games. You can use tools like Donut, Icebreaker, or Houseparty to facilitate fun and engaging activities for your team members.
Mostre ao seu time que você trabalha junto com eles e facilitando o trabalho deles. Eu como líder ganhei a confian?a do meu time ao simplificar o dia a dia deles evitando que eles perdessem o foco no trabalho do dia a dia e mantendo nossas intera??es o mais objetivas possíveis. Um time que entende que vocês está proporcionando as condi??es para que eles executem com excelência um trabalho é um time que passa a confiar em sua lideran?a. Outro ponto é entender os indivíduos e adaptar o apoio a acompanhamento de cada colaborador. Criar momentos de descontra??o como um café no meio da tarde também ajuda a tirar o peso das intera??es de n?o precisarem ser somente de trabalho.
La confianza ayuda a la cohesión de los equipos de trabajo. Es tarea fundamental del líder, buscar los puntos en común que mantengan al grupo unido y con una buena relación, más allá de lo propio de la empresa. Empatizar con cada uno y las circunstancias personales en el ámbito laboral, ayuda y dos un plus de rendimiento laboral. Fomentar el bienestar para que cada integrante florezca y dé lo mejor de si.
Communication is not something that you set and forget. It needs to be monitored and evaluated, especially for remote teams. You need to adapt and improve your communication practices based on the feedback, results, and changes that occur in your team. You need to ask your team members for their opinions and suggestions on how to improve communication, and to implement them accordingly. You also need to measure and track the impact of communication on your team's performance, engagement, and satisfaction. You can use tools like Lattice, 15Five, or Culture Amp to assess and enhance your communication culture.
Una práctica sumamente útil para mejorar la comunicación es centrarse en temas específicos en cada mensaje. Esta estrategia simplifica la comprensión para todos los involucrados, al desglosar la información en partes más manejables. Al evitar la sobrecarga de información en un solo mensaje, se previene la sensación de estar abrumados. Además, al limitar la cantidad de temas tratados en cada comunicación, se fomenta una participación más activa. De esta manera, cada individuo puede enfocarse en un tema particular, contribuyendo de manera más significativa a la conversación sin sentir la presión de abordar múltiples temas a la vez.
Times online precisam de clareza, objetividade e suporte. Se o time sabe o que precisa fazer, tem ferramentas para realizar seu trabalho, sabe o tempo e o prazo para executar suas tarefas, possui uma rotina de cerim?nias com o time, entende que pode contar com a lideran?a direta e os colegas na resolu??o de problemas ou no direcionamento da resolu??o, tem acompanhamento ent?o o time funciona. Quando as coisas come?am a n?o funcionar ou é por alguma falta na estrutura de trabalho, demandas desalinhadas com capacidade de produ??o por hora de trabalho, excesso de reuni?es, ou porque falta alguma skill set para alguém (seja tecnica, seja de lideran?a ou seja de perfil com trabalho remoto).