What do you do if your program coordinators struggle with task delegation in project management?

1 Assess their strengths and weaknesses

Identifying the areas where your program coordinators need to improve their task delegation skills is the first step. To do this, you can observe their work, review their feedback, and conduct a self-assessment. Common challenges that program coordinators may face when delegating tasks include not defining the scope, goals, and expectations of the tasks clearly; not matching the tasks to the skills, interests, and availability of the team members; not providing enough guidance, support, or feedback to the team members; not monitoring the progress and quality of the tasks; not holding the team members accountable for the results; and not recognizing or rewarding the team members for their contributions. By assessing their strengths and weaknesses, you can tailor your coaching and training interventions to address their particular needs and gaps.

4 Support them in overcoming challenges

The fourth step is to support your program coordinators in overcoming the challenges they may encounter when delegating tasks. These may include resistance or reluctance from team members or stakeholders, conflicts or misunderstandings among them, changes or uncertainties in the project scope, requirements, or environment, and risks or issues that affect the task delivery or quality. By providing this support, you can help your program coordinators manage stress, solve problems, and adjust to alterations.

5 Evaluate their outcomes and impact

Evaluating the outcomes and impact of your program coordinators' task delegation skills is the fifth step. You can measure key performance indicators (KPIs) such as time, cost, quality, and satisfaction of the projects they manage. Collecting feedback from team members, stakeholders, and clients on their experience and satisfaction is also important. Additionally, analyzing the strengths, weaknesses, opportunities, and threats (SWOT) of their task delegation process and results can help you identify best practices, lessons learned, and areas for improvement. By evaluating their outcomes and impact, you can help your program coordinators demonstrate their value and contribution as project managers.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?