What do you do if your performance feedback is negative?

1 Reflect Calmly

When faced with negative feedback, your first reaction might be emotional. It's essential to take a step back and process the information calmly. Allow yourself time to absorb the feedback without reacting defensively. This period of reflection can help you approach the situation objectively and prepare you to address the issues raised constructively. Keep in mind that feedback is not a measure of your worth as a person or professional but rather a snapshot of how your performance is perceived at a specific moment.

2 Seek Clarification

Once you've had time to reflect, seek clarification on any points that are unclear. It's important to understand the specifics of the feedback to effectively address the concerns. Ask questions to get more details and examples that can illustrate the issues. This dialogue not only shows your willingness to improve but also ensures you have a clear picture of what is expected of you moving forward. Clear communication is crucial in turning negative feedback into positive action.

3 Create a Plan

After understanding the feedback, it's time to create an action plan. Identify the key areas for improvement and set realistic goals for addressing them. This plan should include specific steps and timelines, and consider any resources or support you might need. Your plan will serve as a roadmap for your improvement and demonstrate your commitment to professional growth. Make sure to review and adjust your plan as necessary, keeping it flexible to accommodate any changes or additional feedback.

4 Implement Changes

With a plan in place, begin implementing the changes needed to improve your performance. This might involve learning new skills, adjusting your work habits, or seeking mentorship. It's important to show initiative and take responsibility for your development. Keep track of your progress and be open to ongoing feedback, as this will help you refine your approach and ensure you're moving in the right direction. Remember, change takes time, so be patient with yourself as you work towards improvement.

5 Follow Up

Following up is an essential step in dealing with negative feedback. After you've implemented changes, schedule a meeting with the person who provided the feedback to discuss your progress. This shows that you take the feedback seriously and are proactive about your development. Use this opportunity to ask for further guidance and to ensure that your efforts are aligned with expectations. Regular follow-ups can also help you build stronger relationships with your colleagues and supervisors.

6 Maintain Positivity

Maintaining a positive attitude throughout this process is critical. Negative feedback can be disheartening, but it's important to view it as an opportunity for personal and professional growth. Keep your focus on the future and the improvements you're making rather than dwelling on past criticisms. A positive outlook will not only help you navigate this challenge but also contribute to a healthier work environment and better relationships with your team.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?