What do you do if your performance evaluations aren't aligning with organizational objectives?
When your performance evaluations don't reflect your company's goals, it's like rowing a boat in the wrong direction—you're putting in the effort but not getting closer to your destination. It's essential to recognize that performance evaluations are a critical component of Customer Relationship Management (CRM), as they directly impact customer satisfaction and loyalty. If there's a misalignment, you must act swiftly to realign your strategies with organizational objectives, ensuring that every stroke takes you closer to where you need to be.