登录查看更多内容

What do you do if your IT Operations Management performance evaluation lacks self-assessment?

由人工智能和领英社区提供技术支持

IT Operations Management (ITOM) is the process of overseeing and optimizing the performance, availability, and efficiency of IT infrastructure and services. As an ITOM professional, you need to regularly evaluate your own skills, achievements, and areas for improvement to ensure you are meeting your goals and delivering value to your organization.

However, what if your ITOM performance evaluation does not include a self-assessment component? How can you demonstrate your strengths, address your weaknesses, and plan your career development without a formal feedback mechanism? In this article, we will explore some strategies to help you make the most of your ITOM performance evaluation, even if it lacks self-assessment.

在这篇协作文章中查找专家回答

由社区从 2 条内容中精选。了解更多

1 Identify your key performance indicators

Before you start your ITOM performance evaluation, you should identify the key performance indicators (KPIs) that measure your success and impact as an ITOM professional. These could be related to the quality, availability, reliability, security, or efficiency of the IT systems and services you manage or support. You should also align your KPIs with the strategic objectives and priorities of your organization and your ITOM team.

Once you have your KPIs, you should collect and analyze data and evidence that show how well you have performed against them. You can use tools such as dashboards, reports, logs, metrics, or feedback surveys to track and quantify your results. You should also highlight any achievements, challenges, or lessons learned that demonstrate your contribution and value to your ITOM team and your organization.

添加您的观点

加载更多内容

2 Seek feedback from others

Even if your ITOM performance evaluation does not require you to complete a self-assessment, you can still seek feedback from others who can provide you with useful insights and perspectives on your performance. These could be your manager, your peers, your customers, your stakeholders, or your mentors. You can ask them for specific, constructive, and honest feedback on your strengths, weaknesses, opportunities, and threats as an ITOM professional.

You can use various methods to solicit feedback from others, such as face-to-face meetings, online surveys, 360-degree reviews, or informal conversations. You should also be open-minded, respectful, and appreciative of the feedback you receive, and use it to identify areas for improvement, recognition, or development.

添加您的观点

3 Set SMART goals for yourself

After you have gathered and analyzed data and feedback on your ITOM performance, you should set SMART goals for yourself that will help you improve your skills, enhance your value, and advance your career as an ITOM professional. SMART stands for Specific, Measurable, Achievable, Relevant, and Time-bound, and it is a framework that helps you define and achieve your objectives in a clear and realistic way.

You should align your SMART goals with your KPIs, your feedback, your organization's strategy, and your personal aspirations. You should also break down your goals into actionable steps, assign deadlines and milestones, and monitor and evaluate your progress and results. You should also communicate your goals to your manager and your ITOM team, and seek their support and guidance along the way.

添加您的观点

4 Document and share your results

Finally, you should document and share your results and achievements from your ITOM performance evaluation, even if it does not include a self-assessment. This will help you showcase your value and impact as an ITOM professional, and also create a record of your performance and development for future reference. You can use various formats and channels to document and share your results, such as portfolios, presentations, blogs, newsletters, or social media.

You should also highlight how your results align with your KPIs, your goals, your feedback, and your organization's strategy. You should also acknowledge and appreciate the contributions and support of others who helped you achieve your results. You should also celebrate your successes and learn from your failures, and use them as motivation and inspiration for your continuous improvement and growth as an ITOM professional.

添加您的观点

Douglas Gomes Barbosa

Coordenador de Opera??es/Monitoramento de usinas Fotovoltaicas/Implanta??o de Usinas fotovoltaicas/Gest?o de pessoas/Pós energias renováveis e engenharia de processos de manuten??o/ desenvolvimento de processos da área.
举报内容
Ferramentas corporativas s?o importantes para o acompanhamento de metas, objetivos e clareza nos resultados. Porém n?o abandono o bom e velho dashboard! ferramenta que me acompanha sempre para valida??es finais e segunda opini?o.

已翻译

赞

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

IT Operations Management

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

What do you do if your IT Operations Management performance evaluation lacks self-assessment?

1

2

3

4

5

1 Identify your key performance indicators

2 Seek feedback from others

3 Set SMART goals for yourself

4 Document and share your results

5 Here’s what else to consider

IT Operations Management

给文章评分

感谢您的反馈

更多IT Operations Management相关文章

更多相关阅读内容

What do you do if your IT Operations Management performance evaluation lacks self-assessment?

1

2

3

4

5

1 Identify your key performance indicators

2 Seek feedback from others

3 Set SMART goals for yourself

4 Document and share your results

5 Here’s what else to consider

IT Operations Management

给文章评分

感谢您的反馈

查看其他技能