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What do you do if your nurse-patient relationship lacks adaptability?

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As a nurse, you know how important it is to build a positive and trusting relationship with your patients. But sometimes, you may encounter situations where your nurse-patient relationship lacks adaptability, meaning that you and your patient are not able to adjust to changing needs, preferences, or circumstances. This can lead to frustration, misunderstanding, conflict, or poor outcomes. So what can you do to improve your nurse-patient relationship when it lacks adaptability? Here are some tips to help you.

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Thiago Garcia

Analista de Desenvolvimento de Mercado Sr | Alarmes de Intrus?o | Sensores | Business Intelligence | Seguran?a…
Keoni May

Acting Industry
Niaina Ga?lle

Directeur des Ressources Humaines

1 Identify the source of the problem

The first step to address a lack of adaptability in your nurse-patient relationship is to identify the source of the problem. Is it related to communication, personality, culture, expectations, or something else? Try to understand your patient's perspective and what factors may be influencing their behavior or attitude. For example, are they feeling anxious, angry, depressed, or overwhelmed? Are they facing any social, financial, or emotional challenges? Are they coping with any physical, mental, or cognitive impairments? By identifying the source of the problem, you can tailor your approach and interventions accordingly.

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Keoni May

Acting Industry
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Sincerely & carefully listening, to the concerns of a patient, can greatly reduce, protracted long term medical & emotional issues. *** Foreign language & cultural issues, will always create problems. *** Diagnostic testing is necessary and also expensive (management policies). *** The ability to deal with problematic patients, depends on the education & training, experience, temperament, language speaking capabilities, medical equipment & supplies, necessary referrals, and a rainbow of doctor skills. ***

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Melanie Yates

Certified Relationship Coach| Expert in Emotional Management| Amazon's Number 1 Best Seller| Dating for Marriage| Saving Your Marriage | Helping Couples Build Stronger Connection| Becoming Your Best Self
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Sometimes, we forget to see what they are saying with their body language. Observing facial expressions, where they put their hands and eye contact can tell you a lot and maybe telling you something different the the actual words. Saying, I am fine, when you can see their brow cringed up is an example of the body language saying something different than the words. Sometimes, we are not aware of our own body language that could be giving a sign to the patient they are not important especially when we are trying to multitask.

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2 Use active listening and empathy

The second step to improve your nurse-patient relationship when it lacks adaptability is to use active listening and empathy. Active listening means that you pay attention to what your patient is saying, without interrupting, judging, or dismissing them. You also use verbal and non-verbal cues to show that you are interested and engaged, such as nodding, eye contact, and paraphrasing. Empathy means that you try to understand and share your patient's feelings, without imposing your own opinions or values. You also use empathic statements to express your compassion and support, such as "I can see how difficult this is for you" or "I'm here to help you". By using active listening and empathy, you can build rapport and trust with your patient, and make them feel valued and respected.

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Thiago Garcia

Analista de Desenvolvimento de Mercado Sr | Alarmes de Intrus?o | Sensores | Business Intelligence | Seguran?a Eletr?nica | Vendas | Técnico | Gest?o de Vendas | Controle de Acesso | SDAI
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A escuta ativa é a habilidade de ouvir atentamente o que a outra pessoa está dizendo, demonstrando interesse genuíno e compreens?o. A empatia, por sua vez, envolve colocar-se no lugar do outro, compreendendo e compartilhando seus sentimentos. Juntas, essas habilidades s?o essenciais para uma comunica??o eficaz e para construir relacionamentos saudáveis.

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Niaina Ga?lle

Directeur des Ressources Humaines
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L’écoute active et l’empathie. L’écoute active signifie que vous prêtez attention à ce que dit votre patient, sans l’interrompre, le juger ou le rejeter.

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3 Negotiate and collaborate

The third step to enhance your nurse-patient relationship when it lacks adaptability is to negotiate and collaborate. Negotiation means that you try to find a mutually acceptable solution to a problem or conflict, without forcing or compromising. You also respect your patient's autonomy and preferences, while explaining the benefits and risks of different options. Collaboration means that you work together with your patient as a partner, rather than as an authority figure. You also involve your patient in the decision-making process, and encourage their participation and feedback. By negotiating and collaborating, you can foster a sense of empowerment and ownership in your patient, and increase their adherence and satisfaction.

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4 Be flexible and creative

The fourth step to strengthen your nurse-patient relationship when it lacks adaptability is to be flexible and creative. Flexibility means that you are willing and able to adjust your plans, strategies, or methods according to the changing needs, preferences, or circumstances of your patient. You also acknowledge and accept the uncertainty and complexity of the situation, and avoid rigid or fixed thinking. Creativity means that you use your imagination and innovation to find new or alternative ways to solve problems or meet goals. You also use your resources and skills to overcome challenges or limitations. By being flexible and creative, you can demonstrate your competence and confidence in your patient, and inspire their curiosity and motivation.

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5 Seek feedback and support

The fifth step to improve your nurse-patient relationship when it lacks adaptability is to seek feedback and support. Feedback means that you ask your patient for their opinions, suggestions, or concerns about your care or relationship. You also listen to their feedback with an open mind, and use it to improve your practice or performance. Support means that you seek help from your colleagues, mentors, or supervisors when you face difficulties or challenges in your nurse-patient relationship. You also use your support network to share your experiences, learn from others, or vent your emotions. By seeking feedback and support, you can enhance your professional development and personal well-being, and reduce your stress and burnout.

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6 Celebrate and appreciate

The sixth and final step to enhance your nurse-patient relationship when it lacks adaptability is to celebrate and appreciate. Celebration means that you acknowledge and recognize your patient's achievements, progress, or improvements in their health or quality of life. You also use positive reinforcement, praise, or rewards to motivate and encourage your patient. Appreciation means that you express your gratitude and respect for your patient's trust, cooperation, or contribution to your care or relationship. You also use compliments, thank-you notes, or gestures to show your appreciation. By celebrating and appreciating, you can create a positive and enjoyable atmosphere in your nurse-patient relationship, and strengthen your bond and loyalty.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your nurse-patient relationship lacks adaptability?

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1 Identify the source of the problem

2 Use active listening and empathy

3 Negotiate and collaborate

4 Be flexible and creative

5 Seek feedback and support

6 Celebrate and appreciate

7 Here’s what else to consider

Nursing

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