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What do you do if your leadership style is met with resistance in Office Administration?

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Facing resistance as a leader in office administration can be challenging. You might question your methods or doubt the effectiveness of your leadership style. It's important to remember that leadership is not a one-size-fits-all approach and adapting to your environment is key. When your team resists, it's an opportunity to reassess and refine your strategy to foster a more collaborative and productive workplace. By engaging with your team, understanding the root of the resistance, and being open to change, you can turn opposition into a constructive force that drives improvement and innovation within your administrative team.

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Parveen Chand MHA, FACHE

Chief Operating Officer Ascension St. Vincent- Indiana

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Haroon Latif

Manager Administration & HR at GHANI GROUP OF COMPANIES | Expert in Operations Management and Communication

1 Understand Why

When you encounter resistance, the first step is to understand why it's happening. Engage in open dialogue with your team to uncover their concerns and perspectives. This shows that you value their input and are willing to listen, which can help build trust and rapport. By identifying the specific reasons behind the resistance, you can address them directly and work together to find solutions that align with the team's needs while still achieving organizational goals.

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Haroon Latif

Manager Administration & HR at GHANI GROUP OF COMPANIES | Expert in Operations Management and Communication
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When a leadership style is met with resistance in office administration, it is important to address the situation thoughtfully and constructively. Reflect on your leadership style and actions to understand why there might be resistance. Consider whether your approach aligns with the needs and culture of your team. Have open and honest conversations with your team to understand their reservations. Encourage them to share their thoughts without fear of repercussions. Listen carefully to the feedback and concerns raised by your team. Show that you value their opinions and are willing to make changes. Show your dedication to the team’s success by being approachable, reliable, and supportive.

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2 Communicate Openly

Open communication is essential when dealing with resistance. Ensure that you clearly articulate your vision, expectations, and the rationale behind your decisions. Encourage your team to share their thoughts and provide feedback. This two-way communication can help dispel misunderstandings and show that you're committed to working together towards a common goal. Remember, transparency fosters trust, and trust is the foundation of effective leadership.

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3 Adapt Your Style

Flexibility in leadership is crucial. If your current approach is met with resistance, consider adapting your style to better suit the team's dynamics. This doesn't mean abandoning your principles but rather finding a balance between your natural leadership tendencies and the preferences of your team. Sometimes a slight adjustment in your approach can make a significant difference in how your leadership is received.

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4 Provide Support

Resistance often stems from fear or uncertainty. To mitigate this, provide ample support and resources to your team. Offer training, mentorship, or even just an open-door policy for discussions. When your team feels supported, they are more likely to embrace change and follow your lead. Showing empathy and understanding can go a long way in overcoming resistance and fostering a positive work environment.

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5 Seek Feedback

Actively seeking feedback is a powerful tool for overcoming resistance. It demonstrates that you are open to self-improvement and value the opinions of your team. Regularly ask for input on your leadership style and be prepared to act on the feedback you receive. This can lead to meaningful changes that benefit both you and your team, creating a more harmonious and effective office administration.

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6 Lead by Example

Finally, leading by example is one of the most effective ways to overcome resistance. If you want your team to adopt certain behaviors or attitudes, you must first embody them yourself. Your actions set the tone for the office culture and can inspire your team to follow suit. Consistency in your behavior reassures your team of your commitment and can gradually reduce resistance as they align with your leadership style.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Parveen Chand MHA, FACHE

Chief Operating Officer Ascension St. Vincent- Indiana
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One thing I’ve found is that you should always ask for examples, and ask for specifics? General statements are not helpful. Also try to separate feelings from outcomes, or KPI’s. Lastly, understand your role, what is expected and offer clarity of your own expectations with each member of the team.

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What do you do if your leadership style is met with resistance in Office Administration?

1

2

3

4

5

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7

1 Understand Why

2 Communicate Openly

3 Adapt Your Style

4 Provide Support

5 Seek Feedback

6 Lead by Example

7 Here’s what else to consider

Office Administration

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What do you do if your leadership style is met with resistance in Office Administration?

1

2

3

4

5

6

7

1 Understand Why

2 Communicate Openly

3 Adapt Your Style

4 Provide Support

5 Seek Feedback

6 Lead by Example

7 Here’s what else to consider

Office Administration

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