What do you do if your Internal Communications strategy is facing a major problem?

2 Engage Team

Once you've identified the problem, it's essential to engage your team in the process of fixing it. Communicate openly about the issues at hand and encourage team members to share their perspectives and ideas. This collaborative approach not only fosters a sense of ownership among your employees but also brings diverse insights to the table, which can be invaluable in crafting a more robust internal communications strategy.

3 Re-evaluate Goals

With input from your team, take the opportunity to re-evaluate your internal communications goals. Are they still relevant and aligned with your company's overall objectives? If your goals have shifted or become outdated, it's time to update them. Clear and current objectives will guide your strategy and help ensure that everyone is working towards the same end.

4 Seek Feedback

Feedback is the lifeblood of improvement. Reach out to employees at all levels and ask for their honest input on your internal communications. This can be done through surveys, focus groups, or one-on-one conversations. Pay close attention to common themes or suggestions that arise. These insights can lead to practical adjustments in your strategy.

5 Implement Changes

Armed with feedback and a revised set of goals, begin implementing changes to your internal communications strategy. This might involve introducing new tools, refining your messaging, or altering the frequency of communications. Remember that change management principles should guide you here; communicate the changes clearly, provide training if necessary, and be open to adjusting your approach based on how well the changes are received.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?