登录查看更多内容

What do you do if your ideas and suggestions are not being heard by hospitality management?

由人工智能和领英社区提供技术支持

If you work in the hospitality industry, you know how important it is to share your ideas and suggestions with your management team. Whether it is about improving customer service, increasing efficiency, or reducing costs, your input can make a difference. But what do you do if your ideas and suggestions are not being heard by hospitality management? How can you communicate effectively and persuade them to listen to you? Here are some tips to help you.

此文章中的业界达人

由社区从 4 条内容中精选。了解更多

patience uya

sales Director/house keeping director
Kenneth Oscar Chukwuemeka

Hospitality Professional | Championing Memorable Guest Experiences | Advocating Mental Health & Burnout Prevention

1 Identify the problem

The first step is to identify why your ideas and suggestions are not being heard by hospitality management. Is it because they are too busy, too resistant to change, or too unaware of the benefits? Or is it because your ideas and suggestions are not clear, relevant, or feasible? By understanding the problem, you can tailor your approach and avoid wasting time and energy.

添加您的观点

patience uya

sales Director/house keeping director
举报内容
Reevaluate Your Approach: . Seek Feedback: Build Relationships: Cultivate relationships with key decision-makers within the management team. Establishing trust and rapport can make them more receptive to your ideas and suggestions. Find Allies: Identify colleagues or peers who support your ideas and can help advocate for them within the organization. Presenting a united front can lend credibility to your proposals. Document Success Stories: Be Persistent but Respectful: Consider Alternative Channels: Know When to Let Go: Seek External Opportunities:

已翻译

赞
Kenneth Oscar Chukwuemeka

Hospitality Professional | Championing Memorable Guest Experiences | Advocating Mental Health & Burnout Prevention
举报内容
Problem Identification is the beginning of finding out why your valued ideas and suggestions. Are your suggestions and ideas Timely-coming at the right time. Are they also valuable, does it Resonates, what problem or problems is it solving, are you communicating through the right channel and how is your tone and body language, who is your ideas beneficial to(strive for a win-win situation) Genuine answers to these and other questions will set you on the right track in identifying why your ideas and suggestions are not been heard.

已翻译

赞

2 Choose the right channel

The next step is to choose the right channel to communicate your ideas and suggestions to hospitality management. Depending on the situation, you may prefer to use email, phone, face-to-face meeting, or presentation. Each channel has its advantages and disadvantages, so you need to consider factors such as urgency, complexity, and feedback. For example, email is good for sending simple and concise messages, but it may not convey your tone and emotion. Face-to-face meeting is good for building rapport and trust, but it may not be convenient and timely.

添加您的观点

Kenneth Oscar Chukwuemeka

Hospitality Professional | Championing Memorable Guest Experiences | Advocating Mental Health & Burnout Prevention
举报内容
The channels by which these ideas and suggestions are communicated with is another important aspect that one should consider. Are you talking to the right person, what is the established channel of communication. Should it be inked or otherwise, This should be carefully considered so as to guarantee a listening ear come next time you have a very important ideas or suggestions.

已翻译

赞

3 Provide evidence and benefits

The third step is to provide evidence and benefits to support your ideas and suggestions. Hospitality management is more likely to listen to you if you can show them how your ideas and suggestions can help them achieve their goals and solve their problems. You can use data, facts, examples, testimonials, or case studies to back up your claims. You can also highlight the benefits of your ideas and suggestions, such as increasing customer satisfaction, loyalty, or revenue, or reducing waste, errors, or complaints.

添加您的观点

4 Anticipate objections and questions

The fourth step is to anticipate objections and questions that hospitality management may have about your ideas and suggestions. You need to be prepared to address them in a respectful and constructive way. You can use the SARA model to respond effectively. SARA stands for Stop, Acknowledge, Respond, and Ask. Stop means to pause and listen carefully to what they are saying. Acknowledge means to show empathy and understanding of their concerns. Respond means to provide relevant and logical answers. Ask means to invite them to share their thoughts and opinions.

添加您的观点

5 Follow up and follow through

The fifth step is to follow up and follow through with hospitality management after communicating your ideas and suggestions. You need to make sure that they have received and understood your message, and that they are willing to take action. You can send a thank-you note, a summary, or a reminder to reinforce your points and show your appreciation. You can also offer your assistance, feedback, or suggestions to help them implement your ideas and suggestions. By following up and following through, you can build trust and credibility, and increase the chances of success.

添加您的观点

Kenneth Oscar Chukwuemeka

Hospitality Professional | Championing Memorable Guest Experiences | Advocating Mental Health & Burnout Prevention
举报内容
Following up and following through will drive home your credibility and earns more trust from the management A little reminder or indicating an interest to help implement and provide further details.

已翻译

赞

6 Keep trying and learning

The final step is to keep trying and learning from your experience. Communicating effectively with hospitality management is not a one-time event, but a continuous process. You may not always get the results you want, but you can always learn from your mistakes and improve your skills. You can also seek feedback, advice, or mentorship from others who have succeeded in influencing hospitality management. By keeping trying and learning, you can grow as a professional and as a person.

添加您的观点

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Hospitality

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

What do you do if your ideas and suggestions are not being heard by hospitality management?

1

2

3

4

5

6

7

1 Identify the problem

2 Choose the right channel

3 Provide evidence and benefits

4 Anticipate objections and questions

5 Follow up and follow through

6 Keep trying and learning

7 Here’s what else to consider

Hospitality

给文章评分

感谢您的反馈

更多Hospitality相关文章

更多相关阅读内容