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What do you do if your HR clients have unrealistic deadline expectations?

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As a human resources (HR) professional, you may often face situations where your clients have unrealistic deadline expectations for their projects, tasks, or deliverables. This can create stress, frustration, and conflict for both you and your clients, and affect the quality and outcome of your work. How can you handle these situations effectively and diplomatically, without compromising your reputation or relationship with your clients? Here are some tips to help you manage unrealistic deadline expectations in HR.

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Seraj Ahmed

Solving Talent Acquisition Challenges for HR Leaders | Find Top Talent with Ease | Let's Connect!
Sebastian Delogu Siddi (Assoc. CIPD)

HR Leader | Delighting Candidates since 1987 | Ex-Amazonian & Ex-NIKE
Muskan Rai

??HR Recruiter??| Hiring for MERN, QA, Sales Intern & Designers | Expertise in Talent Acquisition, Employee Relations…

1 Understand the reasons

The first step to deal with unrealistic deadline expectations is to understand why your clients have them in the first place. There may be various reasons, such as lack of communication, poor planning, changing priorities, external pressures, or unrealistic assumptions. Try to identify the root cause of the problem, and ask your clients to explain their rationale and expectations clearly. This will help you to empathize with their situation, and to avoid jumping to conclusions or making assumptions.

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Seraj Ahmed

Solving Talent Acquisition Challenges for HR Leaders | Find Top Talent with Ease | Let's Connect!
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When HR clients have unrealistic deadline expectations, one can initiate a candid dialogue to understand their priorities. Breaking down the project to show realistic timelines and the quality trade-offs of rushing. Also Proposing an alternative solutions or phased approaches with the client shall help. Being transparent about capabilities and constraints, while offering expertise to meet the core needs of the client effectively, can help align expectations and foster a trusting partnership.

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Muskan Rai

??HR Recruiter??| Hiring for MERN, QA, Sales Intern & Designers | Expertise in Talent Acquisition, Employee Relations, & HR Operations ?? | Let's Connect! ?? #HR #TalentManagement #growth??
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Inform clients about reasonable deadlines and stress the value of excellence over quantity. Work together to determine realistic timelines, making sure that all project intricacies and timescales are well understood.

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Harpreet Kaur Bhullar

Talent acquisition specialist @Stafingo
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Communicate openly with HR clients about the feasibility of their deadlines. Set realistic expectations and negotiate achievable timelines. Prioritize tasks and manage workload effectively to meet deadlines without compromising quality.

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2 Communicate openly and honestly

The next step is to communicate openly and honestly with your clients about the feasibility and implications of their deadline expectations. Don't be afraid to say no, or to negotiate a more realistic and reasonable timeline. Explain the challenges, risks, and trade-offs involved in meeting their expectations, and provide evidence and data to support your arguments. Be respectful and professional, but also assertive and confident. Don't let your clients pressure you into agreeing to something that you can't deliver, or that will compromise the quality or integrity of your work.

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Divya Yadao

Top Voice | MBA | HR | Data Analyst | Business Analyst
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When faced with unrealistic deadline expectations from HR clients, it's important to communicate openly and transparently. Discuss the feasibility of the timeline given the resources and constraints. Offer alternative solutions or negotiate a more realistic timeframe that aligns with the project's requirements and available resources. Setting clear expectations upfront can help manage clients' expectations and prevent misunderstandings down the line. If necessary, involve relevant stakeholders to find a mutually agreeable solution.

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3 Offer alternatives and solutions

The third step is to offer alternatives and solutions that can help your clients achieve their goals, without compromising your own standards and resources. For example, you can suggest prioritizing the most important or urgent tasks, delegating or outsourcing some of the work, extending the deadline, or reducing the scope or complexity of the project. Show your clients that you are willing to work with them, and that you have their best interests in mind. However, don't overpromise or underdeliver, and make sure that you can follow through on your commitments.

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Brian Ha, MSHRM

Human Resources Specialist @ Wedbush Securities | Ex. Riot Games
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Setting boundaries while offering alternatives and solutions is a good way to remain professional while creating a sustainable partnership moving forward. Taking on more than you can handle is a recipe for disaster and only leads to more stress and a dip in the quality of work being put out. By taking the time to offer alternatives and solutions, it creates more reasonable timelines while maintaining communications.

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Ana Claudia Araújo Ribeiro

Diretora de Recursos Humanos I Founder PreparaRH I Mentor FRST - Falconi | Mentora de Líderes e Executivos I Especialista em carreiras I Especialista em Gest?o de Pessoas
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Acredito que um dos pontos chave na negocia??o de prazos é oferecer alternativas e solu??es. Mesmo que o cenário ideal do cliente seja impossível de ser alcan?ado, ao perceber o seu comprometimento em oferecer alternativas a chance de chegarem a um acordo é muito maior.

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4 Set clear expectations and boundaries

The fourth step is to set clear expectations and boundaries with your clients, and to document them in writing. This will help you to avoid misunderstandings, confusion, or disputes later on. Make sure that you and your clients agree on the scope, deliverables, timeline, budget, quality, and communication methods of the project. Also, establish the roles, responsibilities, and expectations of each party, and how you will handle changes, feedback, or issues. Review and update these agreements regularly, and keep your clients informed of your progress and any challenges or delays.

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Sebastian Delogu Siddi (Assoc. CIPD)

HR Leader | Delighting Candidates since 1987 | Ex-Amazonian & Ex-NIKE
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Once scope of the project and resources are clear, give a realistic timeline to set expectations. You can offer alternatives but generally speaking the triad of time, resources and quality always stays. You can't have all of them without compromising on one and this should be your mantra.

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5 Seek support and feedback

The final step is to seek support and feedback from your colleagues, managers, or mentors, especially if you are dealing with difficult or demanding clients. They can provide you with advice, guidance, or resources to help you manage unrealistic deadline expectations, or to resolve any conflicts or problems that may arise. They can also help you to cope with the stress, pressure, or emotions that you may experience, and to maintain your well-being and performance. Don't hesitate to ask for help, or to share your concerns or challenges with others who can support you.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your HR clients have unrealistic deadline expectations?

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2

3

4

5

6

1 Understand the reasons

2 Communicate openly and honestly

3 Offer alternatives and solutions

4 Set clear expectations and boundaries

5 Seek support and feedback

6 Here’s what else to consider

Human Resources

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What do you do if your HR clients have unrealistic deadline expectations?

1

2

3

4

5

6

1 Understand the reasons

2 Communicate openly and honestly

3 Offer alternatives and solutions

4 Set clear expectations and boundaries

5 Seek support and feedback

6 Here’s what else to consider

Human Resources

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