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What do you do if your feedback is not being well received by your team?

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Feedback is an essential part of supervisory skills, as it helps you and your team improve performance, align expectations, and foster a positive work culture. However, giving feedback can be challenging, especially when it is not being well received by your team. How do you handle this situation and ensure that your feedback is constructive, respectful, and effective? Here are some tips to follow.

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Justin Stembridge

Team Member | Team Builder | Team Leader | Coffee Snob
Mark Williams

Consulting Arborist
Jonathan Hamon

Sr HSEQ Consultant and Public Speaker

1 Identify the root cause

Before you assume that your team is rejecting your feedback, try to understand why they are reacting negatively. Is it because they disagree with your assessment, feel attacked or defensive, lack the skills or resources to implement your suggestions, or have different priorities or goals? By listening to their perspective and asking open-ended questions, you can identify the root cause of their resistance and address it accordingly.

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Jamill Manuel García , PMP, PMO-CP, MBA, MPM, MRH, MPRL

"Director/Asesor en Gestión Estratégica de Empresas | Creador de Proyecta+ | Especialista en Liderazgo y Transformación Empresarial".
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Before concluding that your team is rejecting feedback, assess the reason for their negative reaction. It could be due to disagreement with the assessment, feeling attacked, lacking necessary skills or resources, or having different priorities. Listen and ask open-ended questions to uncover the root cause of their resistance, enabling you to address it effectively.

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André Heck

Saúde Mental do Trabalhador | Tecnologias | Direitos Humanos | Treinamentos | Inova??o e Criatividade | Impacto Social
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Você GESTOR!! N?o seja uma 'ilha', visite outros setores, e fale sobre a sua situa??o, uma em duas voce vai ouvir um "isso e normal no come?o", mas as vezes vem alguma coisa produtiva que gera algum insight na hora, é uma ótima forma de come?ar o seu diagnóstico, julgue, ou melhor, n?o julgue já saber a causa raiz, ter todas as respostas, vá com humildade e fale individualmente com os membros do time, e de cora??o aberto.

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2 Adjust your delivery

Delivering feedback in the right way is essential for it to be received positively by your team. To avoid triggering negative emotions, be specific and objective when sharing feedback. Focus on the facts and behaviors, not the person or their intentions. Provide clear examples and data to support your feedback. Additionally, it is important to give feedback as soon as possible after the event, and do it regularly and fairly for all team members. Make sure to recognize and appreciate what your team is doing well, and provide actionable and realistic suggestions on how they can improve. Use a positive and supportive tone, and help them create a plan to follow up.

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3 Involve your team

Making feedback more effective and acceptable can be achieved by involving your team in the process. Rather than giving instructions, ask them for their input and feedback on their own performance, goals, and challenges. This will create a dialogue and partnership, rather than a one-way communication and a hierarchy. Involving your team will also empower them to take ownership and responsibility for their work and development, demonstrate that you value their opinions and perspectives, encourage them to share their feedback with you and their peers, and build trust and rapport with them. All of these benefits will contribute to creating a culture of feedback and learning.

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Mark Williams

Consulting Arborist
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Encouraging feedback is how it starts. Not every opinion will be in line with your expectations, but good leaders don’t look for yes men/women they look to improve and often that involves both good and negative feedback.

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4 Follow up and monitor

Finally, don't let your feedback end with the conversation. Follow up with your team and monitor their progress and results in order to reinforce your feedback, track the impact of your suggestions, and celebrate your team’s achievements. This will also help you to adjust your feedback if needed, provide more positive feedback, address any issues or challenges that may arise, and give more support or guidance. Giving feedback is not always easy, but it is a vital skill for any supervisor. By following these tips, you can make your feedback more effective and well received by your team and ultimately improve your supervisory skills and performance.

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Justin Stembridge

Team Member | Team Builder | Team Leader | Coffee Snob
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Constant feedback, positive or otherwise, can result in "Helicopter Managing", which is suffocating to a team and team members. Promoting autonomy and mastery of their work allows for growth. Providing space and opportunity for team members to truly influence the work allows for mastery. Fretting over failing is crippling. I've always believed that failure is unacceptable; failing is unavoidable (yes there is a difference), especially if your actually stretching yourself and your team as leaders and influencers of the work. Staff engagement is a real thing. the best way to engage staff is autonomy and mastery. That's my two cents.

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Jonathan Hamon

Sr HSEQ Consultant and Public Speaker
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One thing that should be considered is do the workers have an idea of where their work or position fitss in the bigger picture. An employee is always interested in knowing they are valued and an imperative cog in the wheel, and how. Lead with that then other Information they need and why is important

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Mark Williams

Consulting Arborist
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Failing to follow up IMHO is the biggest reason why meaningful change doesn’t happen. Nothing says I don’t really care about your opinions then having a good meeting, making promises and then failing to follow up.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Anise Nursyamsu

Freelance : Warehouse Mapping Consultant : Oil & Gas + Mining + Building Materials + Spareparts + Retails + Travellers + Backpacker
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give explanation with a simple words, use their idiom not office idiom. keep gets emphatic for all condition to get connecting with them.

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What do you do if your feedback is not being well received by your team?

1

2

3

4

5

1 Identify the root cause

2 Adjust your delivery

3 Involve your team

4 Follow up and monitor

5 Here’s what else to consider

Supervisory Skills

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What do you do if your feedback is not being well received by your team?

1

2

3

4

5

1 Identify the root cause

2 Adjust your delivery

3 Involve your team

4 Follow up and monitor

5 Here’s what else to consider

Supervisory Skills

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