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What do you do if your facility's performance is falling short?

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When you notice your facility's performance isn't meeting expectations, it's crucial to act swiftly to diagnose and address the underlying issues. Facility Management (FM) involves overseeing and maintaining the operations of a building or complex, ensuring that all aspects are functioning optimally. If your facility's performance dips, it can affect productivity, safety, and costs. As someone responsible for FM, you have the tools to turn things around. Let's explore practical steps to get your facility back on track.

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1 Assess Issues

Begin by conducting a thorough assessment of your facility to pinpoint specific performance problems. This might involve reviewing energy consumption records, maintenance logs, or feedback from facility users. It's essential to identify both the obvious issues and the less apparent ones that could be contributing to the overall decline in performance. Once you've gathered all the relevant information, you can start to prioritize the problems based on their impact and urgency.

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Desmond Kumi

Mechanical Technician || ERT Member || Subsea Hardware Technician || Flange Management || VCAT 1 || CMMS || API certified PSV Inspector || IWOCS maintenance & Operations || HXT Completions & work over
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Identify the root cause, take a closer look at what might be causing the decline in performance and maybe it might be due to a lack of resources, ineffective processes, or other factors. Understanding the underlying issues will help you develop targeted solutions. Communicate and collaborate , engage with your team and stakeholders to gather their insights and perspectives. Set clear goals and expectations and establish specific performance goals and communicate them to your team. Make sure everyone understands what is expected of them and how their individual contributions contribute to overall performance. Provide training and support programs or resources to help your team develop the necessary skills to excel in their roles.

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Ing. Ernest Annor Kwesi Acheampong (PE-GhIE,CMRP,MSc,BEng,HND)

Mechanical Engineer||Data Analyst||Project Engineer||Maintenance & Reliability Management Professional
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Begin by conducting a thorough assessment of your facility to pinpoint specific performance problems. This might involve reviewing energy consumption records, maintenance logs, or feedback from facility users. It's essential to identify both the obvious issues and the less apparent ones that could be contributing to the overall decline in performance. Once you've gathered all the relevant information, you can start to prioritize the problems based on their impact and urgency.

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2 Plan Action

With the issues identified, the next step is to develop a comprehensive action plan. This plan should include both short-term fixes for immediate concerns and long-term strategies for sustainable performance. Your plan must be realistic, with clear goals, deadlines, and assigned responsibilities to ensure accountability. Remember, the most effective plans are those that are well-communicated to all stakeholders involved in the facility's operations.

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Saifulhaq Saify , MBA

Administration Manager at International Rescue Committee ????|Operations Excellence, Facility Optimization ??, Travel Arrangements and Team Leadership Expert|
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I believe the solution to any problem lies within the problem. Now, in this case, we need to find the cause/causes for not meeting the expectations and then we need to find solution for it, as we say, never is too late. One thing we need to make sure of is that the same causes are not happening again.

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3 Optimize Operations

Optimizing your facility's operations is key to improving performance. This could mean re-evaluating your energy management strategies, streamlining maintenance processes, or investing in new technologies that enhance efficiency. It's also important to consider staff training and development as part of this optimization process. Ensuring that your team is well-equipped with the necessary skills and knowledge can lead to significant improvements in your facility's performance.

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4 Engage Staff

Engaging your staff is crucial in turning around your facility's performance. They are often the first to notice issues and can provide valuable insights into what's not working. Foster a culture of open communication where staff feel comfortable sharing their observations and suggestions. By involving them in the problem-solving process, you not only gain a broader perspective but also encourage a sense of ownership and commitment to improving the facility.

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5 Monitor Progress

After implementing your action plan, it's important to monitor progress closely. This involves setting up systems to track the performance metrics you've identified as key indicators of success. Regularly reviewing these metrics will help you determine if your interventions are effective or if additional adjustments are needed. Monitoring progress also keeps the momentum going and ensures that the facility's performance remains a priority.

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6 Adjust as Needed

Finally, be prepared to adjust your strategies as necessary. Facility management is dynamic, and what works today may not be as effective tomorrow. Stay flexible and ready to make changes based on new data, feedback from staff and users, or changes in external conditions. Continuous improvement should be the goal, with each adjustment bringing you closer to the high-performing facility you strive for.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Rajadurai Sundarrajan , CFM?

Facilities Engineer at Arabian Castles for General Contracting.
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Find the area that needs improvement and is more focused. Do the root cause analysis and implement the 5 why strategy. If you are facing performance falls, you have a great opportunity to show your effectiveness to your client and enhance the quality. You also have a good chance to find your mistakes.

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What do you do if your facility's performance is falling short?

1

2

3

4

5

6

7

1 Assess Issues

2 Plan Action

3 Optimize Operations

4 Engage Staff

5 Monitor Progress

6 Adjust as Needed

7 Here’s what else to consider

Facility Management (FM)

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What do you do if your facility's performance is falling short?

1

2

3

4

5

6

7

1 Assess Issues

2 Plan Action

3 Optimize Operations

4 Engage Staff

5 Monitor Progress

6 Adjust as Needed

7 Here’s what else to consider

Facility Management (FM)

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感谢您的反馈

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