What do you do if your ERP processes are inefficient and need improvement?

There is no single answer to all the ERP problems. So the first step is to assess the need and the gaps and find right solution it could be a new system or could be Kaizen within the existing ERP & Solution.

Organizational culture and training play a pivotal role in successful ERP transitions. According to Forbes, 70% of ERP implementations falter due to inadequate alignment and training protocols. This highlights the need for organizations to prioritize organizational shifts alongside technical upgrades. ERP implementations often necessitate change in how employees work and collaborate. This alignment is indispensable for ensuring that the ERP system is integrated effectively. Without equipping employees with the skills and knowledge to navigate the new ERP landscape, organizations risk resistance and ultimately, project failure. Research demonstrates that training significantly enhances ERP adoption rates and contributes to long-term success.

In my experience, I will recommend to start with one-time process discovery exercise if there is no process mining data available. Signavio process discovery report could give you a head start on understanding ineffective of processes in reference to your peer group or industry. The report also highlights innovations in the context that are available in those process areas to optimise and improve. Other approach is to review repetitive steps in the processes and target to automate those processes. Last but not the least will be to review current processes and move to Standard enabling you to leverage out of the box innovation and automation.

When ERP processes are inefficient, identify whether the issues lie in the business flow or output and reporting. 1. Identify the Source: ? Business Flow: Look for bottlenecks and manual steps. ? Output and Reporting: Ensure data accuracy and effective reporting tools. 2. Root Cause Analysis: Use techniques like the 5 Whys to find underlying problems. 3. Process Mapping: Document current processes to spot inefficiencies. 4. Improvements: ? Automation: Reduce manual tasks. ? Workflow Optimization: Streamline workflows. ? Training: Ensure user proficiency. ? Data Quality: Regularly check data accuracy. 5. Monitor and Iterate: Continuously review and adjust processes. 6. Leverage ERP Capabilities: Fully utilize all ERP features.

Maximizing ERP efficacy requires employees' understanding of system goals. Provide comprehensive training to optimize system use, boost productivity, and foster appreciation of work impact on organizational success.

Success in ERP implementation depends on how well the processes are defined and mapped across different functions within the organization. Execution of a process comprises of multiple steps like operational task, automated data flow, audit task , manual data entry . All these have to be well defined and mapped to develop an integrated solution during the ERP implementation. Most of the companies implement systems using the standard model and expects systems to adapt to their processes resulting in the implementation failures.

Se os processos de ERP est?o ineficientes, é necessário analisá-los com uma equipe composta por profissionais de diferentes áreas, identificar os problemas e buscar solu??es como a personaliza??o do software, implementa??o de novos módulos ou a migra??o para um novo sistema. Capacitar a equipe e monitorar constantemente o desempenho também s?o passos cruciais para melhoria contínua dos processos.

Ideally you would need to review your processes and make sure they are aligned and optimized with the overall objectives you have in mind. Ensuring the leadership drives the alignment from top down helps in the overall change management that results in better outcomes. The resistance to change from a previous approach to the one after the ERP system was in place has to be addressed as early as possible

"Process Mapping" is one of the most important points both in ERP implementation processes and in the search for the best supplier. It offers clarity in processes in a summarized way, thus facilitating the identification of inefficiencies in processes in any area. Furthermore, it is highly recommended that companies looking for an ERP design their main processes clearly and graphically, identifying the key stages. This will speed up the pre-sales process and the demos from the different suppliers, this will be more direct and will have a reference to follow.

Unfortunately there is no easy way to fix your ERP processes. You have to do the process mapping starting with Level 1 and then going to the lowest level process (especially in ERP context). Then each Level 1 process needs to be mapped to a specific Business area and then the requirements should be finalized. These documented processes should then form the basis for identifying the ERP upgrade or new ERP Solution.

Choosing an ERP provider that continually invests in product improvement and development is key for any company that decides to implement an ERP. Furthermore, if a company has an ERP that is becoming obsolete, without updates or improvements, with a provider that does not offer a "Cloud" service, it must evaluate its needs and internal growth to make the best possible decision, in accordance with the objectives and aligned with the business strategy.

Evaluate whether your current ERP system is capable of meeting your evolving business requirements. If not, consider upgrading to a newer version or exploring alternative solutions that better align with your needs. Newer ERP systems often offer enhanced functionality, improved user interfaces, and better integration capabilities, which can significantly boost efficiency and operational performance.

An upgraded ERP is more secured, efficient and compatible with current technologies. Not only it is recommended to upgrade the ERP platform but also its databases technologies, its development tools and its computer hosts. When upgrading, the team must study if specific processes can be integrated into standardised ones for a better efficiency and cost saving.

Mettre à niveau techniquement et fonctionellement une application comme un ERP permet différentes opportunités. La première est de répondre aux normes techniques et de sécurité qui évoluent en permanence suite aux innovations techniques. La deuxième est de pouvoir exploiter ces nouvelles capacités techniques pour répondre de manière plus efficiente aux besoins métiers qui peuvent eux-mêmes évoluer. La troisième est de pouvoir s'intégrer dans le Système d'information dont les nouvelles technologies (exemple cloud, big data, ia) ont un impact significatif sur la création de valeur et l'organisation d'une société.

Consider upgrading your ERP system to a more advanced version or exploring new solutions better aligned with your business needs. Leverage modern technologies to enhance efficiency and functionality.

Choose an ERP vendor that has a vast library of free education that can be used to train your employees. The more they learn on their own, the lower the risks and smoother the change management process. Also choose an ERP vendor that has a thriving user community that help each other through free community events, blogs and answering questions.

User training is, without a doubt, one of the key points in guaranteeing the proper functioning and efficiency of ERP processes. If end users do not have a good user level and understanding of the different ERP processes, the risk of generating process inefficiencies or errors is very high, which can negatively affect the development of the company's activity. Definitely, investing in training for users is one of the most necessary points to avoid losing efficiency in your ERP processes. Moreover, this can be supported also with the creation of internal documents with the processes and stages to follow.

Scheduled training play important role for removing ERP insufficiency . Training should be given by ERP professional of current version. And give knowledge about next update version because may be it's helpful of user and oraginazation (if Budget friendly).

Two different set of training materials should be released: a high level set to provide users with a bird-view of the whole process, to ensure they understand, high-level the process they are part of; then, a second set of training materials detailing the specific process they are involved into. These two layers of User Training will ensure each resource involved in the company's processes will have a clear understanding of its function and contribution to achieving company's goals.

Providing comprehensive user training is crucial for maximizing the efficiency of your ERP system. Even after implementing process improvements or upgrading to a new system, the full benefits may not be realized if users are not adequately trained. Tailor training programs to different user roles and responsibilities, ensuring that employees understand how to leverage the system's features effectively. Ongoing training and support can help users stay up-to-date with system updates and encourage adoption of best practices. Well-trained users are better equipped to leverage the system's capabilities, streamline their workflows, and contribute to the overall optimization of ERP processes.

Its possible to make a complete framework for process improvement and monitoring, look at the overall objectives, create KPI's and OPI's on individual solution components, monitor and adjust as your priorities changed

You need to perform the Root Cause Analysis of inefficiency. After that you need to fix that area according to your strategies or business needs and the steps should be like below.... Step 1: Identify the root cause of the inefficiency of ERP. Step 2: Once you identify the error the next move should be process re-mapping according to business strategies. Step 3: While doing the above Step 2 we should keep this in mind to minimise the cost to make changes and very minimal stopage to existing Business Operations.

Implement robust monitoring mechanisms to track the impact of process improvements. Regularly evaluate performance metrics to gauge the effectiveness of changes and identify further optimization opportunities.

Regularly review the performance of your improved ERP processes to measure their effectiveness and identify any further areas for improvement. .

As mudan?as devem ser implementadas de forma gradual para minimizar interrup??es nos negócios. Além disso, é importante monitorar continuamente os novos processos para garantir que est?o funcionando conforme o esperado e fazer ajustes conforme necessário.

Post-implementation ERP operations include the continuous improvement of business processes managed by a team composed of subject matter experts and ERP-related IT staff who meet regularly. Nice to have ERP requirements, not covered by the ERP implementation project, are studied for deployment according to a well defined and executed plan. The same applies to ERP users' feedback for improvements during ERP operations. New ERP upgrade features and new ERP modules are other opportunities for continuously improving the firm's processes. The employees are kept informed of the achievements by the continuous improvement team. The use of the ERP system is therefore optimized with continuously improved processes which support organizational growth.

Once live/or even when live your support teams and partners should be measured on improvement not just on fixing things, its very possible to drive benefits, especially if you have a relatively clean core ERP and you use cloud etc well

Make continuous improvements to your ERP processes, adapting to changing business needs and technological advancements. This will help ensure your organization's ERP systems remain efficient and effective in the long run

1. Establish Key Performance Indicators (KPIs): - Define quantifiable metrics to assess the effectiveness of the enhanced ERP processes. - KPIs should align with organizational objectives and measure process efficiency, accuracy, and user satisfaction. 2. Feedback Mechanism: - Encourage user feedback to gather insights into the effectiveness of the improved processes. - Utilize surveys, interviews, and focus groups to capture user experiences and suggestions. 3. Optimization and Improvement: - Based on performance data and user feedback, identify opportunities for further optimization. - Implement process enhancements, system updates, and training programs to drive continuous improvement.

Il est important de réaliser des investissements réguliers afin d'optimiser et d'améliorer la fa?on dont répond l'ERP aux besoins métiers afin d'éviter les décalages potentiels avec le mode de travail des directions métiers et leurs utilisateurs clefs. Un ERP qui n'évolue pas est voué à être remplacé par une autre application et ainsi entra?ne une dépense plus grande pour le même résultat. Il est possible quand la capacité d'investissement est limitée en période de décroissance de réaliser des améliorations type quick win afin de pallier à ces manques. échanger régulièrement avec les utilisateurs clefs et les sachants permet d'avoir des idées d'amélioration.

Absolutely agree. Inefficiency in a process can result from skill sets required to perform, proper training and also the decision rights (who has the decision to take a call). In addition there is change management, where one has to ensure you have the backing of the people and the leaders. According to various reports most of the digital transformation ~90%+ fails because of this.

It is important to have right balance across people, process and systems. Process inefficiency can result from skills gap and system limitations. A holistic look at process effectiveness together with people and system elements can be helpful.

If ERP business processes are inefficient, here are steps I can think of personally that one can take to address the situation effectively: 1. Identify Pain Points and Areas for Improvement 2. Perform Root Cause Analysis 3. Set Clear Objectives and Goals 4. Prioritize Improvement Initiatives 5. Streamline Processes and Eliminate Waste 6. Plan for extensive business user Trainings 7. Upgrade to latest software version as needed 8. Monitor Performance and Measure Results 9. Focus on Continuous Improvement is the key 10. Continuous feedback from business users By following these steps and actively addressing inefficiencies in your ERP processes, one can improve operational effectiveness, enhance user satisfaction, and drive greater ROI.

O envolvimento de todas as partes interessadas é essencial para garantir que as solu??es propostas atendam às necessidades de todos os departamentos e usuários envolvidos. Isso inclui gerentes de departamento, funcionários que utilizam o sistema diariamente e até mesmo clientes e fornecedores, se aplicável.

Improving inefficient ERP processes requires a systematic approach. Firstly, conduct a thorough analysis to identify bottlenecks and pain points. Engage stakeholders to understand their perspectives and gather insights. Next, prioritize areas for improvement based on impact and feasibility. Implement changes incrementally, ensuring adequate training and support for users. Monitor performance metrics to assess effectiveness and refine processes as needed. From my experience, involving end-users early and fostering a culture of continuous improvement are key to successful ERP optimization.