What do you do if your emotions are overwhelming during a challenging conflict?

The best thing to do is stay calm, and avoid responding other than to call for a break or adjournment. You can use the break time to allow any heated emotions to pass, then work out a non-emotive rational response that you can deliver when you are ready. This could be after only a few minutes to a few days, depending on the situation.

Take a few deep breaths, go for a walk, or engage in an activity that helps you relax. When you're ready to re-engage with the conflict, try to express yourself calmly and assertively. Instead of dwelling on the problem, focus on finding solutions that are acceptable to both parties. Collaborative problem-solving can help you move past the conflict and strengthen your relationship. If the conflict becomes too overwhelming or unproductive, it's okay to set boundaries and disengage temporarily. Remember that managing emotions during conflicts is a skill that takes practice. Be patient with yourself and keep experimenting with different strategies until you find what works best for you.

I agree. Step away if possible. If you are not able to physically step away, mentally step away from your personal feelings on the matter, objectively consider the other point of view, really listen to understand and remain calm. It doesn’t mean that you agree with the other person. However, listening to understand will help the other person feel heard and then with the info gleaned from listening and considering their perspective, it is easier to seek common ground in trying to find at least 1 small step forward. Even if the answer is to agree to disagree. Great book that would be helpful in this situation, Focus on the 90 Percent by Darci Lang.

When an employee shows resistance to feedback, approach them with empathy and understanding. Listen to their concerns and explain the importance of feedback for growth. Offer specific examples and support to address areas for improvement. Encourage open dialogue and collaboration to find solutions together.

In such a situation, firstly, I would try to peacefully settle down and after that, I will try to examine my vulnerability as to why I am being overwhelmed by these emotional notions. I would recollect my resilience and having certitude in my objective and work would try to regulate my role accordingly amid the growing issues that will be settled with mediation, coordination and perseverance. All the more, I would like to take into confidence about my other team members and would gain their support to over come my emotional disarray. Moreover, I would profoundly avoid indulging in such a situation where I may be faced with an emotional conflict in my workplace.

When emotions overwhelm during conflict, I pause. Taking a moment to breathe allows me to regain composure and clarity. It helps me assess the situation objectively and respond constructively. By pausing and breathing, I can manage emotions effectively and navigate the challenge with a clear mind and perspective.

Always take that step back first and foremost! Look at the situation and the act and not the Person. Remove emotions. It's never about the person but the action...the behaviour

When overwhelmed, taking a moment to pause can be incredibly powerful. Give yourself permission to take a step back from the conflict, even if only for a few seconds. Deep breathing exercises can help calm your nervous system and reduce the intensity of your emotions. Inhale slowly through your nose, hold the breath for a moment, and then exhale through your mouth. This simple technique can help you regain control and prepare to re-engage in the discussion with a clearer mind.

Done take a pause, take a 20 minutes break Research shows it takes our body at least 20 minutes to switch from the emotional to the rational side of the brain. (Daniel Goleman, EmotionaL Intelligence) While breathing is most useful, but if you can, create a space btw the conflict and yourself. Ask for a coffee break, take a toilet break, anything to change the surroundings. then slow down the pulse, and emotionally regulate.

faria uma pausa para acalmar minha mente e corpo. Respirar profundamente e conscientemente pode ajudar a reduzir a intensidade das emo??es e proporcionar clareza mental.

When emotions run high in a conflict, I step back to gain perspective. I assess my feelings, acknowledging them without letting them dictate my actions. I focus on facts, seeking to understand the root cause of the conflict. By reflecting objectively, I can respond thoughtfully, finding constructive solutions rather than reacting impulsively.

Depois de acalmar as emo??es, tentaria refletir objetivamente sobre a situa??o. Isso envolveria analisar os fatos do conflito de forma imparcial e identificar as preocupa??es principais envolvidas.

Raw emotion driven decisions are usually the ones that we regret in the future. Any decision that’s not objectively taken is always gonna be a double edged sword which can cost the business.

During workplace conflict, maintain a Socratic posture. Employ active listening to elicit the core issues. Express your own viewpoint with measured language, emphasizing reason over emotional appeals. Focus on collaborative problem-solving, proposing solutions that address the underlying causes rather than assigning blame. Through this measured approach, you can navigate the disagreement productively.

Your words can get you out of the most dangerous situations. Instead of starting with “ I feel like…” one should try to be more objective like “Looking at the situation we have decided…” Your way, form and method of communication will always garner a reaction, so better your means of communication, the better the reaction from the audience

When emotions overwhelm during conflict, I take a step back to assess and acknowledge them. Then, I focus on active listening to understand the other perspective. I communicate calmly, using "I" statements to express feelings without blaming. I strive for empathy and seek solutions collaboratively, ensuring mutual respect and understanding prevail.

Por muitas vezes, é percebível em rodadas de 1:1 que o colaborador tem time diferente entre o pensar e o falar... venho aplicando técnicas de inteligência emocional num líder com este perfil. Fala incansavelmente e escuta pouco ao time, gerando conflitos e falhas na comunica??o, o que acaba demonstrando um perfil de chefe autoritário, invés do perfil de um bom líder que deve ser perante sua equipe. A aplicabilidade das técnicas, tem surtido efeito positivo e, o time já se agrada com o fruto do empenho deste líder, que busca conhecimento e boas práticas para engajar e motivar, liderando pelo exemplo.

During workplace conflict, maintain a Socratic posture. Employ active listening to elicit the core issues. Express your own viewpoint with measured language, emphasizing reason over emotional appeals. Focus on collaborative problem-solving, proposing solutions that address the underlying causes rather than assigning blame. Through this measured approach, you can navigate the disagreement productively.

When emotions overwhelm during conflict, seek solutions by taking a step back to breathe and refocus. Listen actively to understand others' perspectives. Communicate calmly, emphasizing common goals. Collaboratively brainstorm solutions, considering compromise and win-win outcomes. Practice empathy and patience to maintain constructive dialogue.

I will add: Get support of someone who can help me to go to the balcony and reflect, to be able to take care of the issue that I need to address in a way that I can find a solution.

Como profissional de Gente & Gest?o, sugiro que toda empresa tenha um profissional de RH com foco em gest?o de pessoas, pois é somente este profissional, habilitado nos quesitos de gest?o de gente com no hall para dar suporte independentemente de qual área da empresa o conflito exista. Quando este conflito passa de um fato e ultrapassa a linha do corporativo, há necessidade de acionamento de um profissional de psicologia. Assim, todos os interessados na resolu??o ganham e, o colaborador n?o fica sem solu??o para o gatilho do conflito.

When emotions run high in a conflict, seek support to regain clarity. Reach out to a trusted friend, mentor, or therapist. Venting can offer perspective and release tension. Take a step back, breathe, and reflect. External guidance can help navigate through overwhelming emotions constructively.

I like to excuse myself and go for a walk to give that extra energy somewhere to go. By focusing on my breathing I take the focus off of the issue. It's a good idea to recognize what you're feeling and why. This helps focus on the topic at hand, and avoids personal attacks.

Além das etapas mencionadas, é importante lembrar que lidar com emo??es durante um conflito é um processo contínuo. Ser gentil consigo mesmo e praticar a auto-compaix?o é essencial para navegar por momentos de alta emo??o. Além disso, desenvolver habilidades de inteligência emocional pode ajudar a gerenciar melhor as emo??es e fortalecer a capacidade de lidar com conflitos no futuro.