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What do you do if your emotional intelligence skills are lacking in the healthcare field?

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Emotional intelligence (EI) is the ability to understand and manage your own emotions and those of others. It is essential for healthcare professionals, who often deal with stressful, complex, and sensitive situations that require empathy, compassion, and communication. However, not everyone has the same level of EI, and some may struggle to cope with the emotional demands of their work. If you feel that your EI skills are lacking in the healthcare field, here are some tips to help you improve them.

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Oleksiy Zaika

CTO @ Vessl | Prosthetics Innovator | Clinical Anatomist | Techstars 2023
Taanvi Shukla

Gold Medalist | Clinical Research documentation specialist | Medical Writer | AI & MedTech | HealthTech Innovation
Brigita Bracko, Hypno-CBT

Hypno-CBT Solutions for Leaders&Teams in High-Pressure Environments?? EQ & Burnout Prevention Workshops?? Hypnotherapy…

1 Assess yourself

The first step to improving your EI is to identify your strengths and weaknesses. You can use self-assessment tools, such as the Emotional Intelligence Appraisal or the Mayer-Salovey-Caruso Emotional Intelligence Test, to measure your EI across four domains: self-awareness, self-management, social awareness, and relationship management. These tools can help you gain insight into how you perceive, express, regulate, and use emotions in your personal and professional life.

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Taanvi Shukla

Gold Medalist | Clinical Research documentation specialist | Medical Writer | AI & MedTech | HealthTech Innovation
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If your emotional intelligence skills are lacking in the healthcare field, there are several steps you can take to improve. Firstly, self-awareness is key. Reflect on your own emotions, strengths, and weaknesses to better understand how they impact your interactions with patients and colleagues. Seek feedback from trusted individuals to gain insight into areas for improvement. Secondly, practice empathy by actively listening and trying to understand the emotions and perspectives of others. Develop your ability to recognize and manage your own emotions, as well as respond appropriately to the emotions of others. Additionally, seek out training programs or workshops that focus on emotional intelligence and interpersonal skills.

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Ravinder Bharti

Founder & CEO | Public Media Solution? | Elevating PR & Marketing | Driving Growth & Innovation | 25K Followers
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If your emotional intelligence skills are lacking in the healthcare field, focus on self-awareness and understanding your own emotions better. Practice active listening and empathy to connect with patients and colleagues on a deeper level. Seek feedback from others and engage in training or self-improvement activities to develop your emotional intelligence further. Building strong relationships and effective communication can help compensate for any deficiencies in this area.

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2 Learn from feedback

The second step to improving your EI is to seek and accept feedback from others. You can ask your colleagues, supervisors, patients, or family members for honest and constructive feedback on how you handle emotions at work. You can also observe how they react to your emotional cues, such as your tone of voice, body language, and facial expressions. Feedback can help you identify areas for improvement, as well as recognize and appreciate your emotional strengths.

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3 Practice mindfulness

The third step to improving your EI is to practice mindfulness. Mindfulness is the ability to pay attention to the present moment, without judgment or distraction. It can help you enhance your self-awareness, self-management, and social awareness by reducing stress, improving focus, and increasing empathy. You can practice mindfulness by doing meditation, breathing exercises, yoga, or other activities that calm your mind and body. You can also practice mindfulness by being more attentive and curious about your own and others' emotions, without labeling them as good or bad.

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4 Develop your skills

The fourth step to improving your EI is to develop your skills through learning and practice. You can learn more about EI by reading books, articles, podcasts, or online courses that offer practical advice and strategies. You can also practice your skills by applying them to real-life scenarios, such as role-playing, case studies, or simulations. You can also join a support group, a mentorship program, or a coaching service that can help you improve your EI skills in the healthcare field.

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Brigita Bracko, Hypno-CBT

Hypno-CBT Solutions for Leaders&Teams in High-Pressure Environments?? EQ & Burnout Prevention Workshops?? Hypnotherapy & CBT Mindset Specialist ??MindScape Rewire Program Creator ?? Keynote Speaker & Author
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Learning about emotional intelligence is the first step, but I would suggest taking it a step further by engaging with a therapist to work efficiently on improving your EI and researching the root causes of its deficiency. With these steps and professional support, changes will occur faster and be more sustainable in the long term.

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5 Evaluate your progress

The fifth step to improving your EI is to evaluate your progress and celebrate your achievements. You can use the same self-assessment tools that you used at the beginning to measure your EI again after a period of time. You can also ask for feedback from others again to see if they notice any changes in your emotional behavior and performance. You can also reflect on your own experiences and challenges, and how you overcame them with your EI skills. You can also reward yourself for your efforts and accomplishments, and acknowledge your growth and potential.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Oleksiy Zaika

CTO @ Vessl | Prosthetics Innovator | Clinical Anatomist | Techstars 2023
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Strong social skills are vital for effective emotional intelligence. Research supports that engaging in social activities and practicing communication skills can improve one's ability to navigate social situations and build meaningful relationships. Spend more time with groups outside of your immediate comfort zone. Learn about their motivations and value systems. Reflect on and challenge your assumptions regularly through journaling, conversational partner, or even a therapist. EI has transferrable subsets of skills which can be learned outside of healthcare, and brought into your role.

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What do you do if your emotional intelligence skills are lacking in the healthcare field?

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3

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1 Assess yourself

2 Learn from feedback

3 Practice mindfulness

4 Develop your skills

5 Evaluate your progress

6 Here’s what else to consider

Healthcare

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What do you do if your emotional intelligence skills are lacking in the healthcare field?

1

2

3

4

5

6

1 Assess yourself

2 Learn from feedback

3 Practice mindfulness

4 Develop your skills

5 Evaluate your progress

6 Here’s what else to consider

Healthcare

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