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What do you do if your email and inbox are overwhelming your productivity as an account manager?

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As an account manager, your email inbox can often feel like a relentless tide of tasks and communication. It's essential to keep your productivity high, but a cluttered email can be a significant hurdle. If you find yourself drowning in digital correspondence, don't despair. There are strategies you can employ to regain control, streamline your workflow, and ensure that your inbox aids rather than hampers your efficiency.

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1 Prioritize Emails

Your inbox is likely a mix of critical updates, questions from clients, and less urgent notifications. Prioritizing emails is crucial. Start by scanning for messages from key clients or upper management—these typically demand immediate attention. Use features like flags or stars to mark them. Then, sort through less urgent emails, deciding which can be deferred and which can be dealt with swiftly. This initial sorting can prevent important communications from getting lost in the shuffle and help maintain a focus on priority tasks.

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Ashish Gangwar

MBA in Finance & Marketing | Administration, Accounting & Digital Marketing Enthusiast | Proven Leadership in Team Optimization & Operational Efficiency | Passionate Problem Solver & Value Creator
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Urgency and Importance Assessment Begin by meticulously scrutinizing each incoming email. Employ a discerning eye to evaluate both its urgency and importance. Urgency pertains to the immediacy of action required, while importance relates to the impact on your overall objectives. Prioritize emails that intersect both dimensions—those that demand swift attention and significantly contribute to your strategic goals. Unified Inbox: A Holistic Approach For account managers juggling multiple email accounts, consider adopting a unified inbox. This consolidated interface aggregates all your email streams, providing a panoramic view of your digital correspondence.

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2 Set Time Blocks

Consider setting specific time blocks dedicated to managing your email. Rather than reacting to each new message as it arrives, allocate periods throughout the day for checking and responding to emails. This approach prevents constant interruptions and helps you maintain a rhythm in your other work. You might check emails first thing in the morning, before or after lunch, and at the end of the day. Inform your clients and colleagues of this schedule so they know when to expect your replies.

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3 Use Filters

Most email platforms offer filtering options to automatically sort incoming messages. Create filters based on sender, subject keywords, or other criteria to direct emails into designated folders. For instance, you can have all emails from a particular client go into a folder named after them. This not only de-clutters your primary inbox but also makes it easier to find specific threads related to a client or project when you need them.

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4 Unsubscribe and Delegate

Over time, you may have accumulated subscriptions to various newsletters or updates that no longer serve your interests. Take the time to unsubscribe from these to reduce inbox clutter. Additionally, if you have a team, delegate emails that can be handled by someone else. This not only frees up your inbox but also empowers your team to take ownership of certain communications and tasks.

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Ashish Gangwar

MBA in Finance & Marketing | Administration, Accounting & Digital Marketing Enthusiast | Proven Leadership in Team Optimization & Operational Efficiency | Passionate Problem Solver & Value Creator
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Delegation: The Art of Strategic Offloading Recognize that not every email necessitates your personal intervention. Delegate judiciously. If an email aligns with someone else’s expertise or responsibility, gracefully pass the baton. Effective delegation ensures timely responses without burdening your individual workload. Strategic Abandonment: The Art of Not Responding Some emails merit strategic abandonment. Not every missive warrants a reply. Prioritize rigorously. If an email lacks strategic significance or merely perpetuates a digital conversation loop, consider abstaining from response. Silence, when wielded judiciously, can be a potent productivity tool.

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5 Organize with Tags

Using tags or labels can enhance your email management by categorizing messages for easy retrieval. You might tag emails by project name, client, or urgency level. When you search for a tag, all related emails will appear, saving you from sifting through your entire inbox. Regularly review and adjust your tagging system to ensure it remains effective as your projects and priorities evolve.

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6 Automate Responses

Lastly, consider using automated responses for common inquiries or notifications that don't require immediate personal attention. Setting up templates for frequent responses saves time and ensures consistency in your communication. For non-urgent matters, an auto-reply can inform senders of your email checking schedule or provide them with basic information until you can respond personally.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if your email and inbox are overwhelming your productivity as an account manager?

1

2

3

4

5

6

7

1 Prioritize Emails

2 Set Time Blocks

3 Use Filters

4 Unsubscribe and Delegate

5 Organize with Tags

6 Automate Responses

7 Here’s what else to consider

Account Management

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What do you do if your email and inbox are overwhelming your productivity as an account manager?

1

2

3

4

5

6

7

1 Prioritize Emails

2 Set Time Blocks

3 Use Filters

4 Unsubscribe and Delegate

5 Organize with Tags

6 Automate Responses

7 Here’s what else to consider

Account Management

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