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What do you do if your educational technology innovations are met with resistance?

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You have a great idea for using educational technology to enhance learning outcomes, engage students, or streamline assessment. You are excited to share it with your colleagues, administrators, or clients. But instead of enthusiasm, you encounter resistance. How do you deal with this common challenge and overcome the barriers to innovation in educational technology?

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Moisés Jauregui

Educator | Human-Computer Interaction Researcher | GenAI
Loredane Nolent Marzo

?? Founder @ Komai - Building Bridges in Language Learning for Learners and Educators | MBA Candidate | Based in China…
Rosanlal Behera

Building Wizdom - AI Powered Microlearning | Google Appscale | JP Morgan Chase | IIM-A | Zingo | Symphony | People's…

1 Understand the reasons

Resistance to educational technology innovations can stem from various factors, such as lack of resources, skills, time, or support; fear of change, failure, or loss of control; or misalignment with goals, values, or culture. To address these issues, you need to understand the perspectives and needs of your stakeholders, and communicate the benefits and relevance of your innovation for them. You can use surveys, interviews, focus groups, or observations to gather feedback and insights, and empathize with their concerns and expectations.

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Moisés Jauregui

Educator | Human-Computer Interaction Researcher | GenAI
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Addressing concerns such as fear of change, failure, or loss of control, as well as misalignment with goals, values, or culture, requires a deep understanding of stakeholders' perspectives and needs. To effectively address these issues, it's essential to communicate the benefits and relevance of innovation while empathizing with stakeholders' concerns and expectations. Utilizing tools like surveys, interviews, focus groups, or observations can gather feedback and insights, enabling a better understanding of stakeholder perspectives. Involving users in the process is crucial for reducing resistance and increasing adoption of educational technology.

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Rudy Silva Mera

Educational Neuroscientist turned EdTech Founder | Univ. of Toronto | HEC Paris | King’s College London | Univ. of Barcelona
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Make an honest survey with open-ended questions: "Hey, team, I was hoping this project would be easily adopted by most of you; I am realizing this is not the case. Can you help me understand what happened?" Then gather insights and iterate.

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2 Involve the users

One of the best ways to reduce resistance and increase adoption of educational technology innovations is to involve the users in the design, development, and evaluation process. By co-creating solutions with your stakeholders, you can ensure that they meet their needs, preferences, and contexts, and that they have a sense of ownership and agency over the innovation. You can use participatory methods, such as brainstorming, prototyping, testing, or piloting, to engage your users in collaborative problem-solving and feedback loops.

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Loredane Nolent Marzo

?? Founder @ Komai - Building Bridges in Language Learning for Learners and Educators | MBA Candidate | Based in China and KSA
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Users should always be actively involved in the process. I start by identifying key stakeholders, such as learners, tutors, and administrators. ? Organize workshops to understand their needs, ensuring the tech meets their expectations. ?? Move on to prototyping, inviting users for testing to refine the tool based on their feedback. ?? Implement pilot programs to see how the tech works in real settings, making adjustments as needed. ?? Provide comprehensive training and support to facilitate adoption. ?? Keep an open communication channel for feedback and improvements. ?? Lastly, highlight success stories to encourage acceptance and demonstrate the technology's positive impact.

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3 Provide training and support

Another key factor for successful implementation of educational technology innovations is to provide adequate training and support for the users. You need to help them develop the skills, knowledge, and confidence to use the innovation effectively and efficiently. You can offer various modes and formats of training, such as workshops, webinars, tutorials, or guides, and tailor them to the different levels and needs of the users. You also need to provide ongoing support, such as help desks, forums, or mentors, to address any questions, issues, or challenges that may arise.

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4 Showcase the impact

To convince your stakeholders of the value and potential of your educational technology innovation, you need to showcase the impact it has on learning outcomes, student engagement, or assessment efficiency. You can use data, evidence, or stories to demonstrate how the innovation improves the learning experience, enhances the learning performance, or streamlines the learning process. You can also use testimonials, case studies, or demonstrations to highlight the success stories and best practices of other users or institutions that have adopted the innovation.

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Rosanlal Behera

Building Wizdom - AI Powered Microlearning | Google Appscale | JP Morgan Chase | IIM-A | Zingo | Symphony | People's Choice Award at RBPC
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If you showcase the impact that your EdTech products or services are making on students and the ecosystem in general, there's no way someone will refute you. If you just show data and evidence that your idea and tech works, people will have to acknowledge and respect you.

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5 Celebrate the achievements

Finally, to sustain and scale up your educational technology innovation, you need to celebrate the achievements and recognize the efforts of your users. You need to acknowledge their contributions, feedback, and learning progress, and reward them for their participation, collaboration, and innovation. You can use gamification, badges, certificates, or recognition events to motivate and incentivize your users to continue using and improving the innovation. You can also use social media, newsletters, or blogs to share and promote their achievements and innovations with a wider audience.

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Moisés Jauregui

Educator | Human-Computer Interaction Researcher | GenAI
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Utilizing testimonials, case studies, or demonstrations can be powerful tools to highlight the success stories and best practices of other users or institutions that have adopted educational technology innovations. By showcasing the impact of EdTech products or services on students and the broader ecosystem, it becomes difficult for skeptics to refute the value they bring. Providing data and evidence that demonstrate the effectiveness of the technology reinforces credibility and earns respect from stakeholders. Furthermore, to sustain and scale up educational technology innovations, it's important to celebrate achievements and recognize the efforts of users.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Gêrlan Cardoso

Educador | Google Champion | Google AI+Edu Fellow | Analista de Sistemas | Speaker | EdTech
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Converse com os indivíduos que demonstram resistência para entender suas preocupa??es e perspectivas e identifique as motiva??es por trás da resistência, como medo do desconhecido, inseguran?a ou falta de conhecimento.

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What do you do if your educational technology innovations are met with resistance?

1

2

3

4

5

6

1 Understand the reasons

2 Involve the users

3 Provide training and support

4 Showcase the impact

5 Celebrate the achievements

6 Here’s what else to consider

Educational Technology

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What do you do if your educational technology innovations are met with resistance?

1

2

3

4

5

6

1 Understand the reasons

2 Involve the users

3 Provide training and support

4 Showcase the impact

5 Celebrate the achievements

6 Here’s what else to consider

Educational Technology

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