What do you do if your delegation efforts are met with resistance in a hospitality management role?

2 Communicate Clearly

Clear communication is essential when dealing with resistance in delegation. Ensure that your instructions are precise and that the team member understands the task's importance and how it fits into the larger picture. Explain why you chose them for the task and how it contributes to their personal growth and the success of the establishment. Encourage questions and provide reassurance that you are available for guidance. This can help build trust and reduce resistance.

3 Provide Support

Resistance can often be a cry for help. Ensure that your team members have the resources and support they need to successfully complete the tasks you delegate. This might mean offering additional training, providing access to more tools, or being available for consultation when they hit a snag. By showing that you are invested in their success, not just in offloading tasks, you'll build a more cooperative and capable team.

5 Adjust Strategies

Sometimes, despite your best efforts, resistance persists. In such cases, it's essential to be flexible and willing to adjust your delegation strategies. Consider whether different tasks might be better suited to the team member's skill set or if there are alternate ways to structure the work. It's also important to evaluate your own management style—perhaps a more collaborative approach would yield better results. Adaptability is a crucial skill in hospitality management.

6 Reflect and Learn

Lastly, use resistance as a learning opportunity. Reflect on what worked and what didn't, and consider how you can improve your delegation techniques. Each challenge offers valuable insights that can enhance your management skills. By continuously learning from these situations, you'll become more adept at navigating resistance and leading a more engaged and efficient team in the hospitality industry.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?