What do you do if your creativity in process automation can boost business growth?

In my experience creativity is not always about creating complex solution , it’s about creating solutions that are unique and robust. Clients see innovation as something that is different and more accurate.

I believe that Design Thinking or DMAIC are the most effective tools for identifying process automation opportunities. Both of these tools allow you to empathize with the situation as if you were the end user/customer, making the potential solution more practical.

Recognize the opportunity for creativity to drive business growth through process automation. Embrace innovation and encourage a culture of creativity within your organization to unlock new possibilities for improvement.

While agreeing with it, I would say creativity will definitely be helpful, but we have to understand the ROI while choosing the automation candidate. Not all complex processes lead to an automation candidate.

Accepting this ideology, where we can leverage our design thinking skills to get better outcomes. The more precisely we perform process discovery, the better and optimal solution can be obtained. Unbiased thinking will always be helpful to redefine any existing process to make it simple and robust.

If your creativity in process automation can boost business growth, focusing on Measure Impact is crucial. It's essential to quantify the effects of your creative solutions to truly understand their value. Implement key performance indicators (KPIs) to track efficiency, productivity, and cost reductions. Use data analytics to monitor these metrics before and after implementing new processes. This approach not only validates the effectiveness of your creative solutions but also highlights areas for further improvement. By measuring the impact rigorously, you can make data-driven decisions that align with business objectives, ensuring sustained growth and continued innovation in your process automation efforts.

Invest in developing your skills and expertise in creative process automation. Stay updated on the latest tools, technologies, and best practices through training, certifications, workshops, and industry events. Cultivate a learning mindset and actively seek opportunities for professional growth and development.

Utilize your creativity to develop innovative automation solutions that go beyond mere replacement of manual tasks with technology. Look for ways to optimize workflows, introduce fresh efficiencies, or integrate automation with other business processes to unlock additional value. Keep innovating and exploring new opportunities for process automation to drive ongoing business growth. Stay informed about emerging technologies, industry trends, and best automation practices to maintain a competitive edge.

Record instances in the current system where your creativity could bring clear gains to the fore that can lead to business growth. Design a crisp layout of how your creativity can be achieved and measured and at best without influencing costs much (Capex/Opex). Add other perspectives that will have an impact e.g. re/up skilling or headcount shifts if at all. Share it with stakeholders and decision makers to get a buy-in for roll-out. Don't hesitate to iterate in case approvals and consent do not come in at the first attempt. This will also be a test of your confidence in the proposal. Once approvals are in place, start actions to roll-out the change to boost business growth.