What do you do if your conflict resolution process is not yielding positive results?

1 Reassess Goals

Revisiting the objectives of both parties involved in the conflict is a fundamental first step when your current resolution process is faltering. You need to ensure that the goals are clear, realistic, and shared by everyone involved. Sometimes, a conflict persists because the underlying objectives have shifted or were never aligned in the first place. Take time to openly discuss and agree upon what you both want to achieve. This can help to refocus the conversation and provide a renewed direction for your resolution efforts.

3 Change Tactics

If your current methods of conflict resolution are proving ineffective, it may be time to switch up your tactics. Consider alternative approaches such as mediation, where a neutral third party can facilitate the conversation, or collaborative problem-solving techniques that focus on finding a win-win situation for all involved. Adapting your strategy can breathe new life into the resolution process and pave the way for breakthroughs that were previously out of reach.

4 Control Emotions

Emotional control is critical when conflicts seem irresolvable. Escalating emotions can cloud judgment and hinder productive communication. Take a step back and encourage everyone to approach the issue with a calm and collected mindset. Practicing empathy and maintaining a level head can prevent the conflict from becoming personal and help keep the conversation focused on finding a mutually acceptable solution.

5 Establish Boundaries

Setting clear boundaries is essential when traditional conflict resolution methods fail. Boundaries help to define acceptable behavior and ensure that all parties feel respected during the process. It's important to communicate these boundaries effectively and enforce them consistently. This can prevent the conflict from escalating and create a safer space for open, honest dialogue.

6 Reflect on Progress

Reflection is a key component in understanding why conflict resolution isn't going as planned. Take time to analyze what has been tried, what has worked, and what hasn't. Consider the dynamics between the parties, communication styles, and any external factors that may be influencing the situation. Reflecting on these elements can provide valuable lessons and inform your approach as you continue to work towards a resolution.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?