What do you do if your communication with commercial landlords is falling flat?

1 Assess Approach

If your communication with a commercial landlord isn't yielding results, take a step back and evaluate your methods. Are your emails too lengthy or unclear? Could your phone calls be at inconvenient times? Consider the clarity, timing, and format of your communications. Sometimes, a direct and concise email or a scheduled call can make a significant difference. Remember, landlords are often managing multiple properties and tenants, so your communication needs to respect their time while clearly conveying your needs.

2 Seek Clarity

When dealing with misunderstandings or lack of response, it's essential to seek clarity. Don't hesitate to ask for a written explanation if verbal agreements are not being followed. This ensures that both parties have a clear understanding of the terms and can refer back to the documented conversation if needed. Clear, written agreements can prevent future disputes and ensure that both you and your landlord are on the same page.

3 Be Proactive

Being proactive in your communication can prevent many issues before they escalate. Instead of waiting for a problem to arise, regularly check in with your landlord about the status of any ongoing concerns. Schedule periodic meetings or send updates to keep the lines of communication open. This proactive approach shows your landlord that you're engaged and attentive to the leasing relationship, which can encourage them to be more responsive.

4 Understand Perspective

Understanding your landlord's perspective can be incredibly beneficial. They have their own set of priorities and concerns, which may affect their responsiveness. By recognizing their business objectives and constraints, you can tailor your communication to address their interests while also meeting your needs. This mutual understanding can foster a more cooperative relationship and make your interactions more productive.

5 Offer Solutions

When you encounter a problem, offering potential solutions can facilitate more effective communication. Landlords appreciate tenants who take initiative and present options rather than just highlighting problems. By doing so, you're not only demonstrating responsibility but also making it easier for the landlord to make a decision. This collaborative approach can lead to quicker resolutions and a more positive working relationship.