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What do you do if your colleagues in Commercial Interior Design are resistant to feedback?

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In commercial interior design, collaboration and feedback are pivotal for creating spaces that are not only aesthetically pleasing but also functional and reflective of a client's brand. However, when colleagues are resistant to feedback, it can lead to tension and hinder the project's progress. Understanding how to navigate this resistance is crucial for maintaining a productive work environment and delivering successful design outcomes.

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Shikha Chugh

Architect + Business Developer
Milin Shah

Director at SAROM FAB PRIVATE LIMITED
Prachi Somani

Interior Designer & Stylist | Manager- Development Design

1 Assess Resistance

When you encounter resistance to feedback from your colleagues in commercial interior design, it's important to first understand the reasons behind their reluctance. People may resist feedback due to a lack of confidence, fear of change, or simply because they are attached to their ideas. Approach the situation with empathy and try to discern the underlying causes of their resistance. By addressing the root of the problem, you can open up a dialogue that encourages your colleagues to view feedback as a constructive part of the creative process rather than a personal critique.

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Shikha Chugh

Architect + Business Developer
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Try to understand why your colleagues might be resistant to feedback. Are they defensive about their work? Do they feel threatened by feedback? Understanding their perspective can help tailor your approach.

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Milin Shah

Director at SAROM FAB PRIVATE LIMITED
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> Don't jump to blame. > Approach colleagues with curiosity. > Ask open-ended questions to understand their perspective and the root of their resistance. > Frame feedback as a collaborative process. > Highlight how your suggestions can elevate the project and showcase their strengths. > Deliver feedback in a supportive way. > Focus on specific aspects of the design, not personal attacks. > Offer positive alternatives that build on existing ideas.

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2 Foster Communication

Effective communication is key when dealing with resistance to feedback. Ensure that your approach is clear, respectful, and focused on the project's goals. When discussing design elements, use specific examples and relate them back to the client's needs and the project's objectives. By fostering an environment where open communication is encouraged, you'll help your colleagues feel more comfortable sharing their thoughts and concerns, leading to a more collaborative and receptive atmosphere.

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Shikha Chugh

Architect + Business Developer
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Establishing trust and rapport is crucial before giving feedback. Make efforts to build positive relationships with your colleagues by showing empathy, actively listening to their concerns, and being approachable.

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3 Offer Support

Offering support can go a long way in overcoming resistance to feedback among your commercial interior design colleagues. When presenting feedback, do so in a manner that is supportive and constructive, rather than critical or dismissive. Offer solutions and alternatives rather than just pointing out problems. This approach not only helps to improve the design but also builds trust and demonstrates your commitment to working together as a team towards a common goal.

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4 Encourage Perspective

Sometimes, encouraging your colleagues to take a step back and consider the bigger picture can help mitigate resistance to feedback. Remind them that commercial interior design is about meeting the client's needs and creating a functional, appealing space for the end-users. By understanding that individual preferences should not overshadow the project's objectives, your colleagues may become more open to considering feedback that aligns with these goals.

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Shikha Chugh

Architect + Business Developer
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Communicate your feedback using "I" statements to take ownership of your perspective and avoid sounding accusatory. For example, instead of saying, "You're not considering client preferences," you could say, "I noticed that client preferences weren't fully incorporated into the design. How can we address this together?"

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5 Implement Strategies

Implementing specific strategies can help manage resistance to feedback effectively. Consider setting up structured critique sessions where everyone has the chance to speak and listen. Use these sessions to establish clear criteria for evaluations based on project goals and client requirements. By having a structured approach, you can ensure that feedback is consistent, objective, and focused on project outcomes rather than personal tastes.

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6 Reflect and Adapt

Lastly, reflecting on how feedback is given and received can provide insights into improving future interactions with resistant colleagues. After discussions or critique sessions, take time to consider what worked well and what could be improved. Be willing to adapt your feedback style if necessary to better suit your team's dynamics. Continuous reflection and adaptation are essential for creating a collaborative environment where feedback is valued and effectively utilized.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Prachi Somani

Interior Designer & Stylist | Manager- Development Design
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Dealing with colleagues who are resistant to feedback can be challenging, but there are several strategies we can employ in this context. Establish a trusting relationship with your colleagues by demonstrating empathy and a genuine interest in their perspective. When people feel valued and respected, they are more likely to be open to feedback. One should choose a time when their colleagues are receptive and not under significant stress or pressure. I avoid giving feedback in front of others or during critical project moments. Demonstrate a willingness to receive feedback yourself and be open to learning and growing. Leading by example can inspire your colleagues to be more receptive to feedback.

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What do you do if your colleagues in Commercial Interior Design are resistant to feedback?

1

2

3

4

5

6

7

1 Assess Resistance

2 Foster Communication

3 Offer Support

4 Encourage Perspective

5 Implement Strategies

6 Reflect and Adapt

7 Here’s what else to consider

Commercial Interiors

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What do you do if your colleagues in Commercial Interior Design are resistant to feedback?

1

2

3

4

5

6

7

1 Assess Resistance

2 Foster Communication

3 Offer Support

4 Encourage Perspective

5 Implement Strategies

6 Reflect and Adapt

7 Here’s what else to consider

Commercial Interiors

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