What do you do if your client and stakeholder relationships are hindering your chances of promotion?

1 Assess Honestly

Begin with a thorough self-assessment to understand how your actions and communication style may be contributing to the problem. Reflect on feedback received, both formal and informal, and identify patterns that might indicate areas for improvement. You must be willing to critically evaluate your own performance and consider how your behavior and work ethic are perceived by others. This introspection can reveal valuable insights that will guide you in making necessary adjustments to mend and enhance your professional relationships.

2 Communicate Effectively

Effective communication is the cornerstone of any successful relationship, especially in the high-pressure environment of live events. If misunderstandings or miscommunications have soured your relationships with clients or stakeholders, take proactive steps to clear the air. Schedule meetings where you can openly discuss issues and collaboratively seek solutions. Listen actively and express your commitment to the project's success. By fostering open dialogue, you can rebuild trust and demonstrate your leadership capabilities.

3 Expand Networks

Expanding your professional network within the live events industry can provide alternative support and fresh perspectives on managing client and stakeholder relationships. Attend industry events, join professional associations, and connect with peers online. Engaging with a broader community can offer new insights into relationship management and may even lead to mentorship opportunities. These connections can be invaluable in offering advice and strategies for overcoming the hurdles you're facing.

4 Seek Feedback

Don't shy away from directly seeking feedback from those clients and stakeholders with whom you have strained relationships. Approach them with humility and a genuine desire to improve. Ask specific questions about what you could do differently to better meet their expectations and support the project's objectives. This not only shows initiative but also helps you gather actionable information that can lead to tangible improvements in your professional interactions.

5 Offer Solutions

When issues arise, focus on being a solution-oriented professional. Rather than dwelling on problems or assigning blame, develop a reputation for proposing constructive solutions that align with the goals of your clients and stakeholders. This proactive approach can shift their perception of you from being part of the problem to an invaluable asset who is essential for the project's success—and thus, someone worthy of promotion.