What do you do if your business reporter lacks emotional intelligence?

1 Assess Impact

Before you take any steps, evaluate how the lack of emotional intelligence is affecting your business reporter's performance and your organization. Consider whether their interactions with colleagues and clients have been problematic or if their reporting style fails to engage the audience. Emotional intelligence is often linked to empathy, self-regulation, and social skills, which are essential in the field of business reporting for establishing trust and credibility.

2 Provide Training

Once you've identified the issues, consider offering training that focuses on developing emotional intelligence skills. This can include workshops on active listening, empathy, self-awareness, and effective communication. Training can help your business reporter understand the importance of emotional cues and how to respond appropriately in various professional scenarios.

3 Set Expectations

It's important to clearly communicate your expectations regarding emotional intelligence in the workplace. Outline how you expect your reporter to interact with others and handle emotional situations. Provide examples and guidelines to help them understand the standard they should aim for. Regular feedback can also help reinforce these expectations and provide opportunities for improvement.

4 Monitor Progress

After setting expectations and providing training, monitor your business reporter's progress. Schedule regular check-ins to discuss their experiences and any difficulties they're encountering. Offer constructive feedback and praise improvements to encourage continued growth in their emotional intelligence skills.

5 Foster Environment

Creating an environment that values emotional intelligence can also help your business reporter develop these skills. Encourage open communication, respect, and empathy among all team members. This kind of environment not only supports the development of EI but also contributes to a more collaborative and positive workplace overall.

6 Seek Assistance

If you've tried training and support but your business reporter still struggles with emotional intelligence, it might be necessary to seek external assistance. Consider hiring a professional coach who specializes in emotional intelligence to work one-on-one with your reporter. A coach can offer personalized strategies and support that cater to individual needs.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?