What do you do if your boss gives you constructive criticism in the medical sales field?

Listening is the key to understand the prospective and active Listening is the magic to create positive environment where both parties can trust each other.

Considero que aún teniendo amplia experiencia debemos estar atentos a la retroalimentación que nos brinda nuestro jefe. Escuchar activamente es una competencia importante, en adición la retroalimentación y su aceptación es parte de un proceso de crecimiento, e integra valores que debemos aplicar (respeto, responsabilidad, otros). Importante es definir los tiempos de mejora, realizar un plan concreto de modificación sobre los puntos abordados y trabajar sobre ellos, esto construye no solo credibilidad en el colaborador, sino una forma de medir los resultados y cambios esperados.

You can learn from somebody else's experience in minutes what takes you years to learn with your own experience and a life time reading books.

Importante receber todas as criticas (principalmente as construtivas), de forma positiva, abertas e profissional... como presente! Escutar atentamente (tomar notas e, se preciso, pedir exemplos para esclarecer possíveis duvidas - sem criar barreiras ou contra argumentar!). Importante refletir sobre os insights gerados e desenvolver um plano de melhorias. Manter-se atento aos combinados e planos, construindo também uma rede de aliados para, se preciso, sinalizar ajustes, vieses inconscientes, etc.

Every criticism is welcome if it is construtive and well judged. The points are to be noted, engaged, discussed with peers & superiors for course correction. Criticism taken in a positive manner, worked upon will improve self confidence and attitude towards failures. Listening to negative feedback will help to understand where one stand among other equals. A third person can see through us better than ourselves. So every construtive criticism should be taken up as a step towards the learning curve and career growth.

en ocasiones creemos que en la retroalimentación nos estan juzgando de forma negativa, cuando el trabajo del gerente es dar retroalimentación que construya, no es fácil mantener las emociones bajo control, y más cuando escuchamos frases de nuestro jefe como: " a mi me parece", " yo pienso", "yo creo", etc que reflejan que el gerente esta basando sus dichos en la subjetividad, sin embargo, hasta en esos momentos se debe mantener el profesionalismo.

Staying professional is key to extracting the important points an lesson from a feedback. Whether right or wrong, I believe that managers give criticisms based on what is evident to them. Based on my experience, managers have important data about key performance indicators of their salesperson, and the criticisms they give are majorly based on these data. Emotions often come in the way, but staying professional at all times is very important.

La inteligencia emocional es una habilidad determinante en el área de ventas, y también el aprendizaje del Rapport para alcanzar una conexión y comunicación efectiva con nuestros clientes. Importante es no confundir el Rapport con la empatía, dado que la segunda es ponernos en el lugar de la otra persona (aún no estando de acuerdo), pero el Rapport es una conexión comunicativa y profesional que permite comprender los puntos de vista del otro. En este caso una retroalimentación también es parte de mostrar nuestro grado de profesionalismo, frente al cliente, colega o jefe. Construir sobre ello nos abrirá puertas a cambiar viejos paradigmas y reinventarnos para ser mejores profesionales.

je suis tout à fait alignée avec cet Avis, tant que les critiques soient constructives! il ne faut pas non plus laisser des critiques malsaines ou non constructives nous toucher

Buscar aclaraciones de forma correcta, luego de una escucha activa real, denota el nivel de profesional que eres. Debemos de ampliar los detalles que nos están sugiriendo mejorar para tener claro el escenario y sobre ello poder analizar las acciones a tomar, por tanto, definir un plan. Ninguna persona sabe todo, o puede todo, es una oportunidad de crecer que te den feedback. Aprecia este gesto.

Numa sess?o de feed backs devemos utilizar exemplos vivos do ponto de melhoria ao qual estamos abordando, deixando claro as atitudes, ou a falta de atitudes que levou a esse feed back, deixando claro as rea??es e posturas que podem ser melhoradas. Se Vc n?o receber esses exemplos, pe?a ao seu Gestor de maneira elegante que ele traga exemplos vividos para que se tenha clareza dos pontos de melhoria.

Assumptions are often disastrous to communication. If any part of your discussion with your manager is unclear, do not hesitate to seek clarification. Ask and ask again until you understand every detail of what your manager wants from you. From my experience, managers are never tired of listening to you, so utilize the opportunity to seek clarity on any matter.

You listen to hear… not to respond. Sit still with the feedback - and assume your ‘best’ interest is at stake - feedback can be prefaced by 3 or more positives.. opening up the conversation for a deeper dive - where you’re admonished for the good you’re (already) doing - it’s imperative as humans that we are open for learning … and to seek fostering to understand … before being understood - then make a note amd write down what was shared with you - reflect upon the advice and decide which areas you can intercalate change …and then do it! That’s how you get to MASTER your role!

Reflexionar sobre los puntos de mejora que has recibido, es también reflexionar sobre tu marca personal. Debemos siempre estar anuentes a autoanalizarnos, a evaluar lo que estamos haciendo, y definir objetivos SMART los cuales nos dictarán el avance o no que estamos alcanzando. Si nos dan comentarios sobre nuestra gestión, nunca será una amenaza, es una brillante oportunidad, todo dependerá de los ojos con los que deseamos verlo.

Absolutely, seeking clarification is vital when receiving constructive criticism. Especially in medical sales, where precision is key, understanding the specific areas for improvement is crucial to avoid any potential missteps. Asking questions not only demonstrates your commitment to improvement but also fosters a more in-depth dialogue, paving the way for actionable strategies to enhance your performance and achieve success.

De nada vale um feed back se n?o refletirmos e que nos leve a mudan?as profundas de conduta e postura. Temos que ser cuidadosos para que esses feed backs n?o tirem o sono e fa?am o Colega se sentir amea?ado, e sim estimulado a evoluir,

Take a minute to reflect on the feedback you received from your manager. You can classify it into two (positives and negatives). Map out what you can do to improve the positives or at least, maintain it at the current level. Find out new approaches you can take to improve on the negatives. You can ask your manager for his/her advice and guidance.

Digerir os feed backs e criar um plano estratégico que nos leve ao crescimento e evolu??o Profissional e Pessoal é o grande gol de uma sess?o como essa. O plano de a??o deve ser sólido, e se sentir seguro compartilhar com seu gestor pode ser uma estratégia interessante, mostrando seu interesse em evoluir e envolvendo o mesmo em seu processo de evolu??o.

I would see it as an opportunity for personal growth, enabling me to take corrective measures to enhance my skills for future development. I will listen attentively and ask questions to gain further clarification on the matter. After receiving comprehensive feedback from my boss, I will express my appreciation and acknowledgment. Now, it's time for me to devise an action plan, including timelines, to address the identified areas for improvement and implement necessary changes accordingly. The final step would involve seeking additional feedback from my boss. This demonstrates my commitment to continuous improvement and willingness to accept feedback in the future as well.

After mapping out how to maintain/improve the positives, as well as, how to improve on the negatives, developing a plan is highly important for ease of implementation. A detailed plan helps you to break down what you need to do in a stepwise approach.

Certainly, crafting a plan to address feedback is essential in medical sales. It demonstrates your commitment to improvement and puts you in control of your professional growth.

il faut absolument aller jusqu'au bout et ne jamais lacher!! le secteur de la vente médicale exige un niveau de patience très élevé! on ne peut pas gagner la confiance du corps médical si nous sommes impatients

1- Listen. 2- Do not discuss more. 3- nothing is personal. 4- write-down these notes. 5- as a learning point, start working on them. 6- set a check points to review your development regarding these points with your boss.

Dos puntos que hacen valiosa una crítica constructiva en cualquier sector: 1. Ejemplos: son básicos para contextualizar la observación, además de brindar contexto 2. Sugerencias: si para las observaciones realizadas vienen acompa?adas de sugerencias sobre el manejo efectivo que pudieran generar otros resultados y se crean escenarios, se robustece el análisis y sobre todo, el aprendizaje!

Listen actively and deeply to understand. Put clear boundaries to avoid any misunderstanding. Ask future based questions to know how can you improve your performance. Always try to reflect and ask for a feedback.

Me decía un gerente que la retroalimentación es un regalo que recibimos, y si es un regalo debo entender que es con la mejor intención, por esto, la retroalimentación debe ser oportuna, específica, al hecho, nunca a la persona, objetiva, nuca subjetiva.