What do you do if your assertiveness and confidence are not building trust and credibility as a manager?

1 Reflect Honestly

To address the disconnect between your assertiveness and the lack of trust you're experiencing, start with honest self-reflection. Consider how your actions and communication style might be perceived by others. Are you truly listening to your team's concerns, or could your assertive demeanor be interpreted as dismissive or authoritarian? Reflecting on feedback, even if it's unsolicited or indirect, can provide valuable insights into how you can adjust your approach to foster a more trusting environment.

2 Seek Feedback

Proactively seeking feedback is a pivotal step in understanding why your assertiveness isn't translating into trust. Engage in open conversations with your team members and ask for their honest opinions on your management style. This demonstrates vulnerability and a willingness to grow, which can in itself start to build trust. Remember, the goal is not to diminish your assertiveness but to ensure it's balanced with empathy and openness to others' perspectives.

4 Build Relationships

Building personal relationships with your team members can significantly enhance trust. Take time to understand their professional goals, personal interests, and what motivates them. This investment in individual relationships shows that you care about them as people, not just as employees. It also allows you to tailor your assertive approach to better align with each team member's needs and preferences.

5 Communicate Effectively

Effective communication goes beyond just what you say; it's also about how you say it. Ensure that your assertive language is paired with positive body language and an open demeanor. Be clear and direct but also approachable and receptive to dialogue. By communicating effectively, you can maintain your confidence while also creating a safe space for others to express their thoughts and concerns.

6 Lead by Example

Finally, leading by example is a powerful way to build trust and credibility. Demonstrate the behaviors you wish to see in your team, including integrity, accountability, and respect. When your team sees that you hold yourself to the same high standards you expect from them, your assertiveness will be seen as a positive driving force rather than a barrier to trust.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?