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What do you do if you want to show appreciation for feedback as an HR professional?

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As an HR professional, you understand the value of feedback. It's the cornerstone of continuous improvement and employee engagement. When you receive feedback, whether it's from employees, colleagues, or upper management, showing appreciation is not just polite, it's strategic. It encourages a culture of open communication and reinforces the behavior you want to see. So, how do you show gratitude for the feedback you receive in a meaningful and professional way? Let's explore some effective methods.

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Folke Christoph Grigo

VP People & Culture / Board Member / HR Top Voice 2024 / HR-Tech Investor
Muhammad Abbas

Human Resources Supervisor | HR Strategic Planning | HR Business partner | HR Section head
Aamir Muhammad

Your Go-To HR Expert

1 Acknowledge Promptly

When feedback comes your way, timely acknowledgment is key. You don't need to have all the answers or a detailed plan of action right away, but a prompt "Thank you for your input" goes a long way. It shows that you value the person's opinion and time. This can be done through a quick email, a message, or a face-to-face conversation. The medium is less important than the act of recognizing the feedback swiftly and sincerely.

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Muhammad Abbas

Human Resources Supervisor | HR Strategic Planning | HR Business partner | HR Section head
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Personalized "Thank You" Note: Handwritten notes expressing appreciation for their time and insights stand out. "Feedback Hero" Shout-Out: Recognize them in a team meeting or newsletter, highlighting their contribution. "Because of You" Showcase: If their feedback led to a change, showcase the positive impact with a quick video or infographic.

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Aamir Muhammad

Your Go-To HR Expert
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I utilize tools like Trello or Slack to organize and track feedback received from employees. Additionally, I conduct regular feedback sessions to express gratitude, address concerns, and implement suggestions for continuous improvement in HR processes.

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Folke Christoph Grigo

VP People & Culture / Board Member / HR Top Voice 2024 / HR-Tech Investor
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???? Quickly acknowledging feedback shows you value the time and effort it took to share. A swift response demonstrates your commitment to listening and engaging with feedback providers.

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2 Personalize Response

Personalization in your response can make the person giving feedback feel truly heard and appreciated. Mention specific points they raised and express how it helps you or your team. For instance, if they suggested an improvement to a recruitment process, acknowledge how their insight could enhance efficiency or candidate experience. This level of engagement demonstrates that you're not just going through the motions but are genuinely invested in their contributions.

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Folke Christoph Grigo

VP People & Culture / Board Member / HR Top Voice 2024 / HR-Tech Investor
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????? Tailor your responses to reflect the specific content of the feedback. Personalized acknowledgments can make the feedback giver feel seen and appreciated, reinforcing a positive feedback culture.

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3 Take Action

The most powerful way to show appreciation for feedback is to act on it. When feasible, implement changes based on the feedback you've received. This not only shows that you take feedback seriously but also that you're committed to making improvements. It's important to communicate back to the person who provided the feedback about the actions you're taking. This transparency builds trust and encourages a continuous feedback loop.

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4 Provide Updates

As you work on implementing feedback, keep the conversation going by providing updates. If someone suggested a new onboarding process, let them know how it's developing or what steps you've taken. This not only shows appreciation for their input but also keeps them engaged in the process. Regular updates can also invite further feedback, fostering an environment of collaboration and shared ownership.

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5 Celebrate Contributions

Don't shy away from celebrating the positive impact of feedback publicly. Whether it's through a company newsletter, a team meeting, or an awards program, highlighting how feedback has led to tangible improvements can be incredibly motivating. It shows that the organization doesn't just listen but also values and acts upon the voices of its people.

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6 Reflect Positively

Lastly, use the feedback as an opportunity for positive reflection. Discuss with your team how the feedback has helped in achieving goals or resolving issues. This can be done during team meetings or informal catch-ups. By reflecting positively on the feedback, you foster a culture where giving and receiving feedback is seen as an integral part of growth and success.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Folke Christoph Grigo

VP People & Culture / Board Member / HR Top Voice 2024 / HR-Tech Investor
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Feedback Training: ???? Offer training on giving and receiving feedback constructively. Educating employees on effective feedback methods can improve the quality of feedback and the overall culture. Feedback Channels: ???? Establish multiple channels for feedback (surveys, suggestion boxes, one-on-one meetings) to accommodate different preferences and ensure all voices can be heard. Annual Reviews: ???? Use insights from feedback in performance reviews and strategic planning. This reinforces the value placed on feedback and its role in personal and organizational growth.

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Vishnu Sharma

Talent Strategy & Solutions - Human Resource@IBM Consulting, SHRM-SCP , SPHRi
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Personalize your message: Reach out to the employee directly & acknowledge the effort and time they invested in providing feedback. Be specific about what they shared. Explain its value: Express how their input will be considered for further improvements to the employee experience. Explain the impact their feedback could have on the organization. Recognize and Reward: For valuable contributions: For insightful feedback that can be implemented, consider a public shout-out or a token of appreciation (e.g. gift card) For revolutionary changes: If the feedback has a significant, positive impact, consider a formal award nomination or recognition program alongside the public shout-out. This highlights exceptional contributions & motivates others

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What do you do if you want to show appreciation for feedback as an HR professional?

1

2

3

4

5

6

7

1 Acknowledge Promptly

2 Personalize Response

3 Take Action

4 Provide Updates

5 Celebrate Contributions

6 Reflect Positively

7 Here’s what else to consider

Human Resources

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What do you do if you want to show appreciation for feedback as an HR professional?

1

2

3

4

5

6

7

1 Acknowledge Promptly

2 Personalize Response

3 Take Action

4 Provide Updates

5 Celebrate Contributions

6 Reflect Positively

7 Here’s what else to consider

Human Resources

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