What do you do if you want to advance your career in manufacturing by developing high emotional intelligence?

Emotional Intelligence (EI) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. In my career in manufacturing, I've found that high EI is crucial for navigating the complexities of operational management, leading diverse teams, and driving continuous improvement.

In the manufacturing sector, where the focus is often on efficiency and productivity, EI matters because it enhances the way we lead teams, manage stress, and make decisions. From my experience, managers with high EI are better equipped to handle the pressures of production targets and workforce management, leading to improved employee satisfaction and operational efficiency. It's not just about being nice; it's about being smart with your emotions.

Assessing your EI involves self-reflection and, potentially, feedback from others. Tools like the Emotional Intelligence Appraisal can be used, but even informal feedback from colleagues and self-assessment can provide insight. Reflect on situations where your emotions got the better of you or where you successfully managed emotions. In my journey, asking for honest feedback from trusted colleagues has been enlightening and sometimes challenging.

Developing high emotional intelligence in the manufacturing industry envolves: Self-knowledge: Start by understanding your own emotions, strengths and areas for improvement. This involves being aware of how you react under pressure, how you handle stress and what your interpersonal communication skills are. Empathy: Develop the ability to put yourself in others’ shoes. This is especially important in a manufacturing environment, where teamwork and collaboration are essential. Effective Communication: Work on improving your communication skills, both verbal and non-verbal. This includes being clear and concise when conveying information, actively listening to others, and resolving conflicts constructively.

Self-awareness: Be mindful of your emotions and how they influence your thoughts and actions. Keeping a journal helped me notice patterns in my emotional responses and their triggers. Self-regulation: Practice controlling your emotional reactions. I've found techniques like deep breathing and taking a moment before responding to be effective. Motivation: Cultivate a positive attitude towards your goals and setbacks. Setting small, achievable targets has kept me motivated, even during tough times. Empathy: Try to see situations from others' perspectives. Active listening during team meetings has improved my understanding and relationships with colleagues. Social skills: Work on your communication and conflict resolution skills.

Applying your EI in the manufacturing sector means leading by example. Use your emotional intelligence to: Build stronger teams by recognizing and valuing the emotions of team members. Enhance communication and reduce misunderstandings. Manage stress and conflicts in a constructive way. Drive change more effectively by understanding and addressing the emotional aspects of change resistance. In my role, applying EI has meant better handling of change management initiatives, as understanding and addressing team members' concerns and motivations led to smoother transitions and less resistance.

Continuous Learning: EI is not static; it can and should be developed continuously. Seek out new learning opportunities, whether formal courses or informal learning from everyday experiences. Feedback Loops: Establish mechanisms for receiving regular feedback on your emotional intelligence and leadership style. This could be through 360-degree feedback systems or regular check-ins with mentors. Mental and Physical Health: High EI also involves taking care of your mental and physical health. Stress can negatively impact emotional intelligence, so it's important to find healthy ways to manage stress.