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What do you do if team members lack trust and confidence in Data Governance delegation?

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Data Governance is the practice of managing the quality, security, and accessibility of data in an organization. It involves defining roles, responsibilities, policies, and standards for data-related activities. However, data governance can only be effective if the team members who are assigned these tasks have trust and confidence in the delegation process. How can you foster a culture of trust and confidence in data governance delegation? Here are some tips to help you.

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Hisham Hummadi

Director of Data Management Office

1 Communicate the vision and value

One of the reasons why team members may lack trust and confidence in data governance delegation is that they do not understand the purpose and benefits of data governance. To address this, you need to communicate the vision and value of data governance clearly and consistently. Explain how data governance supports the strategic goals and objectives of the organization, how it improves data quality and usability, and how it reduces risks and costs. Use examples and stories to illustrate the impact and outcomes of data governance. Make sure that the team members know what is expected of them and how their contributions are recognized and rewarded.

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Pierre-Charles Igras

Head of Data Office Trading & Shipping | CDMP?
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Explaining the vision and the WHY is key, and it's all about establishing a partnership relationship and trust with stakeholders. When deploying a data office or data governance team, you must develop good relationship and stakeholder management. Based on your understanding of stakeholders' needs, you will introduce the data services that you offer and the expected benefits for the stakeholders in order to make them comfortable with the approach. Deploying data governance is like selling something: you need to understand your "clients" needs and offer them relevant and trustful services.

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2 Involve and empower the team members

Another reason why team members may lack trust and confidence in data governance delegation is that they feel excluded or powerless in the decision-making process. To address this, you need to involve and empower the team members in data governance activities. Seek their input and feedback on data governance policies, standards, and issues. Encourage them to share their ideas and suggestions on how to improve data governance practices. Provide them with the necessary resources, tools, and training to perform their data governance tasks. Empower them to take ownership and accountability for their data governance roles and responsibilities.

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Hisham Hummadi

Director of Data Management Office
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Based on my experience, recognizing efforts and rewarding individuals or teams that contribute positively to Data Governance efforts help to reinforce desired behaviors and foster a culture of trust and confidence. Additionally, establishing a well-defined feedback mechanism where team members can express their concerns, provide input, and suggest improvements to the Data Governance processes will definitely reduce the lack of trust and make them feel engaged in daily activities and decision making process.

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Pierre-Charles Igras

Head of Data Office Trading & Shipping | CDMP?
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In order to involve and empower team members, it's important to clarify roles and responsibilities between business stakeholders and people in charge of data governance. First of all, there must be a common definition of roles like data owner and data steward across the organization. After defining the role, everyone must be clear about the scope of data they're responsible for. In a practical way, the data catalog is a good option to assign data ownership / stewardship and formalize data governance delegation.

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3 Build relationships and collaboration

A third reason why team members may lack trust and confidence in data governance delegation is that they do not have strong relationships and collaboration with their peers and stakeholders. To address this, you need to build relationships and collaboration among the team members and across the organization. Create opportunities for the team members to interact and communicate with each other and with other data users and providers. Foster a culture of openness, transparency, and feedback. Promote a sense of teamwork, cooperation, and mutual support. Celebrate the successes and achievements of the team members and the data governance program.

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4 Monitor and measure the performance

A fourth reason why team members may lack trust and confidence in data governance delegation is that they do not have clear and consistent metrics and indicators to evaluate their performance. To address this, you need to monitor and measure the performance of the team members and the data governance program. Define and communicate the key performance indicators (KPIs) and targets for data governance activities. Track and report the progress and results of data governance initiatives. Provide constructive and timely feedback to the team members on their strengths and areas for improvement. Recognize and reward the team members for meeting or exceeding their data governance goals.

Trust and confidence are essential for effective data governance delegation. By communicating the vision and value, involving and empowering the team members, building relationships and collaboration, and monitoring and measuring the performance, you can create a culture of trust and confidence in data governance delegation in your organization.

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Pierre-Charles Igras

Head of Data Office Trading & Shipping | CDMP?
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Like any other project, it's important to track progress and show success of data governance initiatives. You will define goals to be achieved with stakeholders and track progress of data governance implementation against these objectives. The more you will show progress and success in the organization, the more stakeholders will adopt the strategy.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if team members lack trust and confidence in Data Governance delegation?

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2

3

4

5

1 Communicate the vision and value

2 Involve and empower the team members

3 Build relationships and collaboration

4 Monitor and measure the performance

5 Here’s what else to consider

Data Governance

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What do you do if team members lack trust and confidence in Data Governance delegation?

1

2

3

4

5

1 Communicate the vision and value

2 Involve and empower the team members

3 Build relationships and collaboration

4 Monitor and measure the performance

5 Here’s what else to consider

Data Governance

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