What do you do if a sales opportunity falls through, but you want to learn from it for future success?

Identify what worked and what could be improved, looking for patterns that may have led to the outcome. Seek feedback from the customer if possible, to understand their perspective and reasons for not moving forward. Review your sales process and discuss with your team to gain insights and ideas for improvement. Adjust your approach based on what you've learned, and stay positive and persistent, using each experience as a stepping stone toward future success.

When a sales opportunity falls through, reflect on the experience, identify key lessons, and analyze what could be improved. Gather feedback from the client if possible, and discuss the outcome with your team to gain insights. Use this knowledge to refine your sales approach and strategies for future opportunities.

Review your notes and recordings (if any) from interactions with the prospect. Identify areas where you might have been able to better address their needs or present your product/service more effectively. Look for missed opportunities to clarify concerns or overcome objections.

Following a lost sale, it is crucial to engage in a constructive post-mortem analysis with your team to gain valuable insights and learn from the experience. Rather than assigning blame, focus on uncovering areas for improvement by reflecting honestly on what transpired. Discuss openly what worked and what didn't, and explore the reasons behind the deal falling through.

Share your learnings with your sales team. By discussing lost opportunities openly, the whole team can benefit from the experience and improve their sales techniques.

Reach out to the prospect or client to gather feedback on why they chose not to move forward with your offer. Listen attentively to their concerns, objections, or reasons for their decision. Discuss the lost opportunity with your sales team or colleagues to gain different perspectives. Encourage open and honest communication about what could have been done differently.

Analyze the strategies and tactics employed by competitors who may have won the opportunity. Identify strengths and weaknesses in their approach compared to yours.

In my opinion, continuous improvement is key to success in IT sales. I believe that refining my sales techniques is essential to staying ahead of the game. By working on my pitch, objection handling, and benefits communication, I can ensure that I'm presenting my solutions in the most compelling way possible.

If possible, try to get feedback from the prospect. A polite email or phone call can sometimes reveal their reasons for choosing another vendor or delaying the purchase.

Not every sale will go through. Yes some people have great ratios. But not even the best sales person will close every sale. Whether it went good or bad you need to reflect after. - what did i do wrong? - what did i do right? The best sales people never stop learning and growing. Why? Because there is always someone who wants it more. To stay on top you have to earn it every day.