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What do you do if you receive negative feedback that challenges your personal and professional growth?

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Receiving negative feedback can be a tough pill to swallow, especially when it's about your personal or professional growth. It's natural to feel defensive or disheartened, but this feedback can be a valuable tool for development if approached with the right mindset. Conflict resolution skills are crucial in this process, as they help you navigate the emotions and challenges that come with criticism. By understanding how to process and act on negative feedback effectively, you can turn potential setbacks into stepping stones for success.

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Sabrina Akemi, CEA, PAAP

Agente de Negócios Itaú Uniclass | MBA PAAP T21 | Investimentos | CNEP-I | MBA em Controladoria | Gest?o Financeira

1 Embrace Reality

When negative feedback comes your way, the first step is to embrace it as a part of reality. It's easy to dismiss criticism, but acknowledging its existence is crucial for personal and professional growth. Consider the feedback as a snapshot of how others perceive your actions or work. While it may not define you, it does provide insight into areas that may need improvement. Remember, growth often starts with recognizing that there's room for it.

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Sabrina Akemi, CEA, PAAP

Agente de Negócios Itaú Uniclass | MBA PAAP T21 | Investimentos | CNEP-I | MBA em Controladoria | Gest?o Financeira
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Um feedback negativo, desde que com ética e respeito, deve ser muito bem recebido. Encontrar seus pontos de melhoria é uma grande oportunidade para crescimento. Acredito na melhoria contínua e feedbacks s?o necessários, afinal sempre podemos melhorar, certo? ??

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2 Reflect Deeply

After acknowledging the feedback, take a step back to reflect on it deeply. Resist the urge to react immediately and instead, give yourself time to process the information. Reflect on the specifics of the feedback and try to understand the perspective of the person who provided it. This period of reflection is not about assigning blame or making excuses but about gaining a clear understanding of what the feedback means for you and your growth.

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3 Seek Clarification

If the feedback you received is vague or confusing, don't hesitate to seek clarification. It's important to have a clear picture of what the issues are so you can address them effectively. Ask questions to unpack the feedback further, ensuring you understand the specifics. This step also shows that you're proactive and committed to improvement, which can be appreciated by those who provided the feedback.

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Gavin Jaco

Strategic Partner & Vendor/ Customer Relations Expert, Ex-Amazonian, Marine Corps Veteran, Former Law Enforcement, Disciplined Agile Scrum Master (DASM), Veteran advocate and mentor.
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Seeking clarification is often a great way to ensure we do not overreact to “bad” news. Usually, we, for obvious reasons want to go into that career growth conversation and have our supervisor tell us we are crushing it and deserve a promotion right away, but that is not always the case. So if your supervisor doesn't say outright that you are the best since sliced bread, it's ok. I always ask clarifying questions to ensure that I am on the path toward promotion. Please don't leave the conversation with doubts. Your supervisor can not read your mind and may think they have communicated clearly. When asked if you have any questions speak up no one should care more about your career than you.

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4 Plan Action

With a clear understanding of the feedback, it's time to plan actionable steps towards improvement. Identify what changes need to be made and set realistic goals for yourself. This plan should be specific, measurable, achievable, relevant, and time-bound (SMART). By creating a detailed action plan, you're not only working towards resolving the issues highlighted by the feedback but also demonstrating a commitment to your personal and professional development.

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5 Execute Changes

Taking action on the plan you've created is where real growth happens. Start implementing the changes you've identified, keeping in mind that progress might be gradual. It's essential to remain patient and persistent, as old habits can take time to change. Keep track of your progress and adjust your plan as needed. Execution is a critical step in turning negative feedback into positive change.

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Sabrina Akemi, CEA, PAAP

Agente de Negócios Itaú Uniclass | MBA PAAP T21 | Investimentos | CNEP-I | MBA em Controladoria | Gest?o Financeira
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De nada adianta receber um feedback, identificar seus pontos de melhoria, montar um belo plano de a??o, se n?o o executarmos. Este passo é o mais importante, pois a a??o é realmente o que tem o poder de mudan?a. Anote suas metas em um papel ou planilha (como preferir), precisam ser metas alcan?áveis. Acompanhe sempre esta lista, para ter a certeza de que realmente está sendo aplicado. Planeje e execute!

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6 Maintain Dialogue

Lastly, maintaining an open dialogue with those who provided the feedback is key. Update them on your progress and continue to seek their input. This ongoing communication not only helps you stay on track but also strengthens relationships and builds trust. It shows that you value their feedback and are serious about making improvements. Plus, it can lead to more constructive feedback in the future, fostering an environment of continuous growth.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Debra Thiesenhusen(Wandsnider)

Resident Service Coordinator
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Sometimes you could be perfect for the job, but there is personality conflicts with senior staff where they do not want to change. Do your job and quietly look for plan B if there could be a future need to change jobs for just being yourself.

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Amit Kashyap

Chief Business Officer @ Traves India | Representative South Asia @ STI Security
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Receiving negative feedback can be difficult, but it's also an opportunity for personal and professional growth. Handling negative feedback effectively requires a combination of self-awareness, humility, and proactive action. By approaching feedback with an open mind, reflecting on areas for improvement, and taking concrete steps to address the feedback, you can turn it into an opportunity for personal and professional growth.

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What do you do if you receive negative feedback that challenges your personal and professional growth?

1

2

3

4

5

6

7

1 Embrace Reality

2 Reflect Deeply

3 Seek Clarification

4 Plan Action

5 Execute Changes

6 Maintain Dialogue

7 Here’s what else to consider

Conflict Resolution

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What do you do if you receive negative feedback that challenges your personal and professional growth?

1

2

3

4

5

6

7

1 Embrace Reality

2 Reflect Deeply

3 Seek Clarification

4 Plan Action

5 Execute Changes

6 Maintain Dialogue

7 Here’s what else to consider

Conflict Resolution

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