What do you do if a patient is in emotional distress and needs effective communication?

Active listening to determine the cause of the distress is the first step and allows the other person to feel important and heard. Asking what might help is another strategy followed by actual steps to resolve the distress.

This is a fundamental doing flaw. Whilst active listening, however it us describe us important it is not the foundation. That is being, being present, sitting with, providing an anchor of safety and a time for the person in distress.

A escuta ativa n?o é apenas uma ferramenta de comunica??o básica; é uma estratégia terapêutica poderosa que sustenta muitos dos processos fundamentais do processo terapêutico. Ela refor?a a empatia, fortalece a alian?a terapêutica e facilita interven??es cognitivas e comportamentais mais precisas e eficazes. Fora que ajuda, ainda, na coleta de informa??es, valida??o das emo??es do paciente e pode gerar auto-reflex?o e insights do mesmo.

Your level of expressed empathy will depend on if you are trained to empathic or not. Over empathy can be unhelpful. If you are not a trained counsellor, psychotherapist or psychologist....it us better to reflect some of the things said. Expressing how you experience their feelings is a judgement. Listening is better than talking. Being is better than listening.

Empatia, para mim, é criar com o paciente um ambiente de aceita??o, compreens?o e crescimento. Com empatia, você reduz a resistência ao tratamento, pois o paciente se sente entendidos e tende a sair do modo de defesa, facilitando o processo de engajamento à terapia e abertura à mudan?a.

Don't get hooked up on the NVC stuff. If you are genuinely interested in the other this will come through. Falsity leaks. Also NVC of the one in distress should be read with caution. The behaviours could be defensive, protective, coping, etc. NVC is only valuable when you have the time and space yo review as clusters. Biggest caution...are you trained to understand or us this your judgement by experience

Never encourage to expressions unless you are trained. There are a number of risks here including those detrimental to the listener. Untrained should be and listen. Trained will have approaches to support and work with the person in distress.

Encorajar o paciente a expressar emo??es é fundamental para o sucesso no tratamento terapêutico. Ela ajuda a criar um ambiente terapêutico eficaz, centrado no paciente, e facilita tanto a explora??o como a resolu??o de quest?es emocionais complexas. Essa técnica se aplica com perguntas direcionadas ao emocional do paciente. Através dessa técnica, podemos identificar padr?es cognitivos e emocionais e desenvolver estratégias de enfrentamento.

Only ever provide infirmation if you gain the persons consent. Information can be list in the midst of being in distress. Do not overload.

Active listening and empathy are fundamental components, allowing patients to express their feelings openly and feel understood. Offering reassurance and validation of their emotions helps normalize their experience and reduces feelings of isolation. Providing practical support, such as connecting them with mental health resources or support groups, equips patients with tools to manage their distress effectively. Additionally, involving loved ones or caregivers in the support process can create a strong network of emotional support for the patient.

Maintain a toolbox of services that can be called upon if you need to signpost a patient. You may not be able to provide every aspect of support and that's okay.