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What do you do if you notice signs of burnout in a colleague?

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Burnout is a state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress. It occurs when you feel overwhelmed, emotionally drained, and unable to meet constant demands. As the stress continues, you begin to lose the interest and motivation that led you to take on a certain role in the first place. If you notice a colleague showing signs of burnout—such as irritability, reduced productivity, or disengagement—it's crucial to address the issue with empathy and support. Staff development is not just about enhancing skills but also about maintaining a healthy and productive work environment.

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1 Recognize Signs

Recognizing the signs of burnout in a colleague is the first critical step. You might observe that they have become more cynical at work, are withdrawing from social interactions, or their performance has declined. These behaviors could indicate that they are struggling with the pressures of their job. It's important not to ignore these signs, as burnout can lead to more serious health issues if left unchecked. Approach your colleague with concern and kindness, creating an open dialogue where they can share their feelings without fear of judgment.

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Samuel N.

Compassionate Hospital and Hospice Chaplain | Expert in Pastoral Care & Grief Counseling | Advocate for Holistic Support Expert in Ethical Decision Making.
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In many ways my response would be highly dependent on my specific role and the nature of the relationship. When I have been the consultant psychologist, I have dealt with it directly by asking questions and suggesting a name For the issue. If the context is a colleague-friend I would mention my observation and modeling a response by being open with my own issues. If the situation is a colleagues with whom I had a marginal relationship, I probably would not act.

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Esmeralda Garcia, MBA

?? Strategic Leader | Global Career Services Expert | Transformative Higher Ed Innovator | 15+ Years Driving Academic Change ?? #EducationLeadership #CareerDevelopment #GlobalInnovation
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Express your concern in a private and non-judgmental manner. Let your colleague know that you've noticed changes in their behavior or performance and that you're there to offer support. Start the conversation by asking how they're doing and if there's anything you can do to help. Allow your colleague to express their feelings and concerns without interruption. Practice active listening by maintaining eye contact, nodding, and providing verbal and non-verbal cues that you're engaged and supportive. Avoid offering unsolicited advice or minimizing their experiences. Acknowledge the validity of your colleague's feelings and experiences.

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Jamuna Rani Govindaraju

Executive Director—SICCI/Advisor—SME Centre@SICCI/Educational Management/Non-Profit Management/Breaking barriers after 98 years: The appointment of the first-ever female Executive Director marks a new chapter in SICCI.
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Approach your colleague privately and express your concern non-judgmentally. Let them know you've noticed some signs of burnout and are there to offer support. Allow your colleagues to express how they're feeling. Listen actively and without interruption to understand their perspective and what may contribute to their burnout. Please be sure to let your colleagues know that they're not alone and that you're willing to help in any way you can. Offer specific assistance such as taking on some of their workload, providing resources, or helping them prioritize tasks. Remind your colleagues of the importance of self-care and encourage them to take breaks, practice mindfulness, and engage in activities that help them relax and recharge.

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2 Offer Support

Once you've identified signs of burnout, offering support is your next move. Encourage your colleague to talk about their workload and stressors. Sometimes, just knowing someone is there to listen can alleviate a great deal of pressure. Suggest they take breaks throughout the day and disconnect from work after hours. If possible, help them prioritize their tasks or offer to assist with their workload. Remember, your support can make a significant difference in their recovery from burnout.

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Jonathan Chrimes

RN
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Support should be offered with kindness. If not accepted straight away then leave it open for them to come back to you at any time. Also remind them that EAP (or other services) to talk are available to them if needed. Other services could be - lifeline or other crisis support services. I am assuming a EAP - Employee Assistance Program is available to employees in the workplace. Monitor them closely - escalate to a manager / HR if required / appropriate.

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Shauna Goulden

Clinical Nurse Consultant Infection Prevention and Control
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I disagree with escalating to HR. HR is not ever on the “side” of the employee. They are there to protect the employer. On the other hand, some managers genuinely do care about their staff and may be enlisted to assist a struggling colleague. This does have to be assessed on a case by case basis though.

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3 Encourage Balance

Encouraging a healthy work-life balance is essential in preventing and dealing with burnout. Remind your colleague of the importance of setting boundaries between their professional and personal life. They should feel empowered to say no to excessive work demands and understand that it's okay to take time for themselves. Encourage them to engage in activities outside of work that they enjoy, which can help replenish their energy and reduce stress.

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4 Initiate Change

If burnout is a common issue in your workplace, it might be time to initiate change at an organizational level. Discuss with your colleague the possibility of talking to management about the work environment and the factors contributing to burnout. Changes such as adjusting unrealistic deadlines, redistributing workloads, or implementing regular check-ins can create a more supportive and sustainable work culture. Your proactive approach could benefit not just one colleague but the entire team.

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5 Seek Professional Help

In some cases, professional help may be necessary to address burnout. Encourage your colleague to seek support from human resources or professional counseling services if their burnout is severe. These resources can offer tailored advice and coping strategies that go beyond what you can provide as a peer. Remember, seeking professional help is a sign of strength, not weakness, and it can be an important step in managing burnout effectively.

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6 Maintain Communication

Maintaining open lines of communication is vital in supporting a colleague through burnout. Check in with them regularly to see how they're doing and if the strategies being employed are helping. Be an advocate for their well-being by ensuring that conversations about burnout and mental health are ongoing within your workplace. By keeping the dialogue open, you help create an environment where staff can thrive and where personal well-being is valued just as much as professional achievement.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Deb Sparrow

Making Work More Awesome, One Coffee At A Time ?? | Kindness & Inclusivity Advocate | Making HR Fun & Relevant | Animal Lover (especially Cats!)
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In many conversations with people throughout my life, I find them saying they have observed signs in people of burnout or other concerning issues such as mental health - and they are scared to say something because they don't want to say 'the wrong thing'. I cannot see a time when expressing concern and encouraging people to reflect and seek help is ever going to make an existing issue worse, so I always encourage the conversation. You don't need to have the answers, just the courage to show people that you care

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Jonathan Chrimes

RN
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Each individual will require an individualised approach to help them address burnout. Many of the strategies listed above are helpful modalities. The best way to care for someone who is starting to feel the effect’s of burnout is to be kind to them!

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What do you do if you notice signs of burnout in a colleague?

1

2

3

4

5

6

7

1 Recognize Signs

2 Offer Support

3 Encourage Balance

4 Initiate Change

5 Seek Professional Help

6 Maintain Communication

7 Here’s what else to consider

Staff Development

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What do you do if you notice signs of burnout in a colleague?

1

2

3

4

5

6

7

1 Recognize Signs

2 Offer Support

3 Encourage Balance

4 Initiate Change

5 Seek Professional Help

6 Maintain Communication

7 Here’s what else to consider

Staff Development

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