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What do you do if healthcare stakeholders are not receptive to patient advocates' policy change proposals?

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As a patient advocate, you may encounter situations where healthcare stakeholders, such as policymakers, providers, insurers, or researchers, are not receptive to your policy change proposals. This can be frustrating and discouraging, especially when you have evidence and experience to support your recommendations. However, you should not give up or lose hope. There are some strategies that you can use to overcome resistance and foster collaboration and teamwork with healthcare stakeholders. Here are some tips to help you navigate these challenges and advance your advocacy goals.

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Tim Warren

Always learning. Managing Partner at Triducive?. Getting better healthcare decisions, actioned.

1 Understand their perspective

One of the first steps to dealing with resistance is to understand the perspective of the healthcare stakeholders who are not receptive to your policy change proposals. Try to identify their interests, motivations, concerns, and constraints. What are their goals and values? What are their incentives and disincentives? What are their barriers and facilitators? By empathizing with their situation and acknowledging their point of view, you can build rapport and trust with them. You can also use this information to tailor your communication and negotiation strategies to address their needs and preferences.

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2 Provide relevant and credible evidence

Another important step to overcoming resistance is to provide relevant and credible evidence to support your policy change proposals. Healthcare stakeholders are more likely to listen and engage with you if you can demonstrate the benefits and feasibility of your recommendations. You can use different types of evidence, such as data, research, best practices, case studies, testimonials, or stories, to illustrate the impact and value of your policy change proposals. However, you should also be aware of the limitations and gaps in your evidence and be prepared to answer questions and address criticisms. You should also be open to learning from the evidence that the healthcare stakeholders may present and be willing to revise or adapt your policy change proposals accordingly.

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3 Seek common ground and compromise

A third step to dealing with resistance is to seek common ground and compromise with the healthcare stakeholders who are not receptive to your policy change proposals. You may not agree on everything, but you can try to find areas of agreement or alignment that can serve as a basis for collaboration and teamwork. You can also explore options and alternatives that can satisfy both parties and achieve a win-win outcome. You should be flexible and creative in finding solutions that can balance the interests and needs of the healthcare stakeholders and the patients you represent. You should also be respectful and courteous in expressing your opinions and listening to theirs.

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Tim Warren

Always learning. Managing Partner at Triducive?. Getting better healthcare decisions, actioned.
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An ambitious, structured and inquisitive approach to coalitions/consensus, coupled with a compelling reason ‘WHY’ provides robust, valid and relevant outcomes that help get better decisions and improves the chances of them being implemented. ? This is why I often find opinion-led “scientific” research techniques, such as #delphi and #NGT consensus, essential in bridging any gap between patient perspectives, innovation and implementation (i.e., the future and the status quo). In my experience, advocating for a change is definitely easier (inclusive, balanced, trusted, substantiated etc.) when valid and informed opinion is understood, recognised and accommodated.

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4 Build coalitions and networks

A fourth step to overcoming resistance is to build coalitions and networks with other patient advocates and allies who share your policy change proposals. You can leverage the collective voice and influence of your coalition or network to amplify your message and increase your credibility. You can also collaborate and coordinate with your coalition or network to plan and implement your advocacy activities and strategies. You can also seek support and guidance from your coalition or network when you face challenges or difficulties. By working together with other patient advocates and allies, you can enhance your capacity and effectiveness in influencing healthcare stakeholders.

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Tim Warren

Always learning. Managing Partner at Triducive?. Getting better healthcare decisions, actioned.
举报内容
An ambitious, structured and inquisitive approach to coalitions/consensus, coupled with a compelling reason ‘WHY’ provides robust, valid and relevant outcomes that help get better decisions and improves the chances of them being implemented. ? This is why I often find opinion-led “scientific” research techniques, such as #delphi and #NGT consensus, essential in bridging any gap between patient perspectives, innovation and implementation (i.e., the future and the status quo). In my experience, advocating for a change is definitely easier (inclusive, balanced, trusted, substantiated etc.) when valid and informed opinion is understood, recognised and accommodated.

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5 Persist and follow up

A final step to dealing with resistance is to persist and follow up with the healthcare stakeholders who are not receptive to your policy change proposals. You should not give up or lose sight of your vision and mission. You should also not take rejection or opposition personally or let it affect your confidence and motivation. You should continue to communicate and engage with the healthcare stakeholders and show them your commitment and passion. You should also monitor and evaluate the progress and outcomes of your advocacy efforts and provide feedback and recognition to the healthcare stakeholders who support or cooperate with you. You should also celebrate your achievements and learn from your failures.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if healthcare stakeholders are not receptive to patient advocates' policy change proposals?

1

2

3

4

5

6

1 Understand their perspective

2 Provide relevant and credible evidence

3 Seek common ground and compromise

4 Build coalitions and networks

5 Persist and follow up

6 Here’s what else to consider

Patient Advocacy

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What do you do if healthcare stakeholders are not receptive to patient advocates' policy change proposals?

1

2

3

4

5

6

1 Understand their perspective

2 Provide relevant and credible evidence

3 Seek common ground and compromise

4 Build coalitions and networks

5 Persist and follow up

6 Here’s what else to consider

Patient Advocacy

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