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What do you do if you fail to meet a physician's expectations in a high-pressure work environment?

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Working alongside physicians in a high-pressure environment, you're bound to face moments where your performance may not align with their expectations. It's a tough pill to swallow, but how you respond to these instances can significantly impact your professional development and the working relationship. Whether you're a nurse, medical assistant, or any healthcare professional, navigating this delicate situation requires tact, initiative, and a commitment to improvement.

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Cyndi M.

"Healthcare IT and Informatics Expert | Christian Education Advocate | Instructional Design Certified | Published…

1 Acknowledge Mistakes

When you realize that you've fallen short of a physician's expectations, the first step is to acknowledge the mistake. This isn't about self-reproach but about taking ownership of your actions and their outcomes. By doing so, you demonstrate professionalism and a willingness to learn. It's important to analyze what went wrong and why – was it a lack of knowledge, a misunderstanding, or perhaps a miscommunication? Understanding the root cause is crucial for preventing similar issues in the future.

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Cyndi M.

"Healthcare IT and Informatics Expert | Christian Education Advocate | Instructional Design Certified | Published Author"
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In a high-pressure work environment, failing to meet a physician's expectations can be a challenging situation. From an Informatics perspective, it is crucial to approach such instances with transparency, accountability, and a solution-oriented mindset. Communicate openly with the physician to understand their expectations, acknowledge any shortcomings, and collaborate on finding actionable solutions to address the issues effectively. By fostering a culture of continuous improvement and proactive communication, we can navigate setbacks with resilience, learn from them, and strive towards achieving mutual success in delivering optimal patient care through informatics solutions.

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La?titia LOHBRUNNER

Sophrologue psycho-comportementale ?? SEXOTHERAPEUTE ?? formatrice
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En tant que sophrologue RNCP psycho comportementale accomp ante des pros en manque de confiance, je préconise de percevoir chaque erreur comme un expérience qui nous fait grandir au lieu de percevoir cette situation comme un échec. Celui-ci est un cadeau pour évoluer.

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2 Open Communication

After acknowledging your mistake, initiate a conversation with the physician. Open communication is vital in high-pressure environments where patient care is paramount. Approach the physician at an appropriate time, express your understanding of the situation, and show your eagerness to rectify the issue. This conversation is an opportunity to clarify expectations and seek guidance on how to meet them moving forward. It's also a chance to strengthen your working relationship through transparency and mutual respect.

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La?titia LOHBRUNNER

Sophrologue psycho-comportementale ?? SEXOTHERAPEUTE ?? formatrice
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Un conseil : adopter la communication non violente Observer Exprimer ses sentiments Ses besoins Formuler une demande er non une exigence. Autre conseil : détecter si votre interlocuteur est en mode chacal, c’est à dire il attaque, il ou elle fuit ou se fige. Dernier conseil : apprener à décoder le langage non verbal et paraverbal.

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3 Self-Improvement Plan

Once you've discussed the issue, it's time to create a self-improvement plan. Identify specific areas where you need to enhance your skills or knowledge and set realistic goals for yourself. It may involve additional training, shadowing a colleague, or seeking mentorship. Show the physician that you're proactive about your professional growth and committed to meeting their standards. This plan is not just about correcting a single failure; it’s about continuous personal development in your career.

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La?titia LOHBRUNNER

Sophrologue psycho-comportementale ?? SEXOTHERAPEUTE ?? formatrice
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Je vous invite a formuler chaque objectif de la manière SMART Un objectif spécifique Mesurable Atteignable réalisable et selon une temporalité précise. Par exemple : ?? je veux retrouver la confiance pour mener à bien cette tache avant le ….??

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4 Reflect on Practice

Reflection is a powerful tool for any healthcare professional. Take time to reflect on your practice, considering both the incident and your overall performance. What can you learn from this experience? How can it make you a better healthcare provider? Reflective practice allows you to internalize lessons learned and apply them to future situations. It's also a form of self-assessment that can highlight your strengths and areas for further development.

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5 Team Dynamics

Your actions affect the entire healthcare team, so consider the dynamics of your team when addressing the issue. Discuss with colleagues how to prevent similar situations and how you can support each other. A strong team is built on the foundation of trust and collective responsibility. When one member encounters difficulties, it's an opportunity for the team to rally together, improve processes, and ensure that everyone can meet the high standards set by physicians.

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6 Moving Forward

Finally, it's crucial to move forward positively. Dwelling on mistakes can hinder your ability to perform well in the future. Take constructive criticism in stride, apply what you've learned, and continue to provide the best care possible. Remember, every healthcare professional has faced challenges; it's how you respond to and grow from these experiences that define your career. Keep a forward-thinking mindset and focus on how you can contribute to a positive work environment and patient outcomes.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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What do you do if you fail to meet a physician's expectations in a high-pressure work environment?

1

2

3

4

5

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1 Acknowledge Mistakes

2 Open Communication

3 Self-Improvement Plan

4 Reflect on Practice

5 Team Dynamics

6 Moving Forward

7 Here’s what else to consider

Working with Physicians

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What do you do if you fail to meet a physician's expectations in a high-pressure work environment?

1

2

3

4

5

6

7

1 Acknowledge Mistakes

2 Open Communication

3 Self-Improvement Plan

4 Reflect on Practice

5 Team Dynamics

6 Moving Forward

7 Here’s what else to consider

Working with Physicians

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